Jackie

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Viewing 25 posts - 1,426 through 1,450 (of 2,260 total)
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  • 3 years, 3 months ago in reply to: User Sign Up Error: Already Registered when they haven’t #1218028

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hi again.

    Please upload the image again. We can't see that.

    Thanks.

    3 years, 3 months ago in reply to: Difficulty changing Blog pages header #1218027

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Yes, if you need help, please let us know again.

    Thanks.

    3 years, 3 months ago in reply to: Revolution Slider upload not working #1218025

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hi again.

    Please contact your server to increase your PHP max_execution_time and max_input_time and try it again.

    Maybe that issue from the execution time.

    Thanks.

    3 years, 3 months ago in reply to: Revolution Slider upload not working #1218022

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hi again.

    We have checked and found the 403 issues when importing your slider.

    Maybe that issue from your server config.

    Please check it again.

    Thanks.

    3 years, 3 months ago in reply to: Revolution Slider upload not working #1218019

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hi again.

    1. I have added the revolution slider on your home page. Please check it again.

    2. You can change the theme color at customizer/ Design and layout

    Please check it again.

    Thanks.

    3 years, 3 months ago in reply to: Difficulty changing Blog pages header #1218012

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hello.

    Thank you for contacting us.

    1. Yes we have the option to hide the page heading, but it will hide all the page heading, not only the blog page, you can check the option at the customizer/ Site Enhancement/ Enable Page Heading.

    2. You also can hide the blog archive page title by going to Customizer/ Blog/ Post list/ add space for heading title. That will display empty space for the blog post.

    3. Yes, you can use custom CSS to hide the page heading on the blog page.

    Please check it again.

    Thanks.

    3 years, 3 months ago in reply to: User Sign Up Error: Already Registered when they haven’t #1218010

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313
    This reply has been marked as private.
    3 years, 3 months ago in reply to: registration does not work -> error message account already exists #1218009

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hi Ch1ldc4r3

    Please create a new ticket and give us your site info. We will help you check it soon.

    Thanks.

    3 years, 3 months ago in reply to: Noo Location Widget disappeared #1218008

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Yes, if you need help, please let us know again.

    Thanks.

    3 years, 4 months ago in reply to: How to display the various options of color of the product on the listing page #1218001

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hello.

    Thank you for contacting us and sorry for the late response.

    Sorry, our theme doesn't support the variation color for the products archive page or the homepage shortcode. Because the product also has many variations, not only the color.

    Thanks.

     

    3 years, 4 months ago in reply to: Two urgent issues #1218000

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Yes, if you need help, please let us know again. We will try to help you soon.

    Thanks.

    3 years, 4 months ago in reply to: slider doesn’t work (TEMPLATE HTML VERSION) #1217999

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hi again.

    Yes, we used carouFredSel jquery for the homepage property slider. We call the script at this file: citilights_html/js/script.js line 137. You can check the script source code, class.

    If yes, please upload your HTML to hosting, we can help you check it on your hosting.

    Thanks.

     

    3 years, 4 months ago in reply to: Images sliders disappear after a few milliseconds #1217998

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hi again.

    We have checked and fixed that issue on your site.

    Please check it again.

    Thanks.

    3 years, 4 months ago in reply to: Noo Location Widget disappeared #1217996

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hi again.

    I have added that footer content to your page. Please change the box edit to text when editing the footer column #1 widget.

    Thanks.

    3 years, 4 months ago in reply to: Noo Location Widget disappeared #1217993

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hi again.

    We come from Vietnam.

    Please unlock my country.

    Thanks.

    3 years, 4 months ago in reply to: Coupon code #1217990

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Yes, if you need help, please let us know again.

    Thanks.

    3 years, 4 months ago in reply to: slider doesn’t work (TEMPLATE HTML VERSION) #1217986

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hello.

    Thank you for contacting us.

    We have checked the package download, the homepage slider still works fine.

    Please check it and tell us to know more about that. If yes, please give us some images about that.

    Thanks.

    3 years, 4 months ago in reply to: To add new category doesn’t work #1217984

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Yes, if you need help, please let us know again.

    Thanks.

    3 years, 4 months ago in reply to: Two urgent issues #1217982

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Yes, we have added the CSS to help you hide that info.

    Please check it again.

    Thanks.

    3 years, 4 months ago in reply to: Search results #1217978

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Yes, if you need help, please let us know again.

    Thanks.

    3 years, 4 months ago in reply to: Coupon code #1217977

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hi again.

    I found the custom CSS:

    .woocommerce .woocommerce-message, .woocommerce .woocommerce-error, .woocommerce .woocommerce-info {
    display: none;
    }

    That hides the coupon form.

    Please check that and remove the custom CSS at the customizer.

    Thanks.

    3 years, 4 months ago in reply to: Two urgent issues #1217976

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hi again.

    Please draw the correct position want to hide, we will give you the correct CSS to do that.

    Thanks.

    3 years, 4 months ago in reply to: To add new category doesn’t work #1217975

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hi again.

    We have checked and fixed the browser categories page on your site by using the category shortcode. Now it displays all the categories as you want.

    Please check it again.

    Thanks.

    3 years, 4 months ago in reply to: Coupon code #1217969

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hello.

    Thank you for contacting us.

    1. You need to enable the Coupons option at the WooCommerce / Settings/ General/ Enable coupons option.

    2. After enabling that, you will see the coupon box at the checkout page.

    Please check it again.

    Thanks.

    3 years, 4 months ago in reply to: Two urgent issues #1217968

    Jackie
    NooTheme
    Topics: 0
    Posts: 2313

    Hi again.

    1. Click to edit the page/ hover to section property slice and click to + button below, then you will see the popup shortcode/ select the property slider. https://prnt.sc/xH9MBPAkckH0

    Or you also can hover to the current property slider/ and click to duplicate.

    2. Do you want to remove text and text overlay on the property slider? You can use custom CSS to hide that info.

    Thanks.

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