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Greetings,
One of my paying clients is unable to view the resumes. Please see the 4-page attachment for details:
Page 1: Employer can click on https://www.ikigaiconnections.com/resumes/ and see the list of names.
Page 2: Unfortunately, the paying employer sees an error message when they click on a name: "Your membership doesn't allow you to view the resumes."
Page 3: The paying employer added a resume to their shortlist.
Page 4: The paying employer received the same error message when they clicked on the name.
Thank you in advance!
Kasia
I wasn't able to attach the PDF, so here is just one screenshot. Thank you in advance!
Dear, Please kindly send for me admin account of your site via private reply, i need check details config on your site to help you.
Best regards.
Dear, I check your site and see the Employer buyed package but can't view resume because the Employer buy '1: Quick' or '3: Gaman' package and you not set 'Resume views limit' in that package, Please check Job package on your site again.
Best regards.
Hi there, We are getting an error message when we click on a resume in an Employer's dashboard. The message reads: "Your membership doesn't allow you to view the resumes." We have been able to view resumes up until now. Why is this happening and how can we fix it please?
Please go to Jobmonster/ Settings/ Action control and check the View Resume listing or View Resume details option: https://prnt.sc/f1U0KY7IWomA
If you set the employer with a paid package, that will require the package to view the resume listing or resume details.
Please go to the job package and check can view resume option: https://prnt.sc/kPl2dj3jV3Y_Please recheck it.
Thanks.
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