Jackie

[Jackie]

Hi.

Yes, I see the issue with the Front-end editor. I'll check and let you know soon.

Thanks.

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[Jackie]

Hi.

I have fixed that issue on your site.

Please recheck it.

Thanks.

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[Jackie]

Yes, Because the resume edit form has the field to select the candidate. The issue is when you have a lot of candidates. We will check and let you know soon when I found a solution.

Thanks.

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[Jackie]

Hi.

I have checked your site. I still can register a new user. I see, you have enabled the "Required email confirmation" for the new user. Please go to the email and confirm the email to activate the account.

You also can disable that option, every new user will auto-activate.

Check the config at the Jobmonster Settings/ Member. https://prnt.sc/yNf_gi5lj1o9

Please recheck it.

Thanks.

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[Jackie]

Hi.

I have checked and disabled the debug log.

Please recheck it.

Thanks.

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[Jackie]

Hi.

We use the company_id field in the job details to know the correct company job. If your job doesn't have correct company_id field, it will add the job to another company. Maybe you need to update that field in the job CSV file before doing the import.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL and admin account. We need access to your site to help you check the issue.

Thanks.

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[Jackie]

Hi.

I have checked your site, I still can add the content to the service page. https://prnt.sc/96XCBUer9nYz

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, and admin account. We need access to your site to help you check the issue.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We need access your site to help you check the issue.

Thanks.

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[Jackie]

Hi.

I have checked our CSV file import and don't find the company with that ID. https://prnt.sc/bGQzdDVcrm2A

You need to import the company with the correct ID.

Please recheck it.

Thanks.

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[Jackie]

Hi.

I have checked and fixed the issue on your site, now you can click to add new application at the back-end.

Please recheck it.

Thanks.

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[Jackie]

Hi.

For the add a new application, I have checked and found the issue from the candidate field in the new application. When you have a lot of users, it can't get all the users to these fields. I'll check and improve the source code to help you fix that issue.

Thanks.

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[Jackie]

Hi.

I have checked and replied to your topic.

Please check and give us your site admin account again. We need access your site to help you check the issue.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

To enable the package to access the resume details or view resume contact info, please go to dashboard/ JobMonster/ Settings/ Action Control/ and select employer with paid package for the View details resume option and view resume details. https://prnt.sc/chfciMunfnoa

With that options, the employer needs to buy the package to view the resume.

And your site account doesn't correct.

Please recheck it.

Thanks.

 

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[Jackie]

Hi.

I have checked your site, maybe the issue is from the WPML plugin. I also check the twenty seventeen theme, the menu also doesn't appear. https://prnt.sc/gS8bvuCWR5MU

Can you disable the WPML plugin and recheck it?

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Yes, for the job posted by admin, if you add the email to the notification email field, the application email will send to that email.

We don't have the option to disable the apply button for the job post by the admin.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

We have checked and fixed that issue on your site.

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

1. Please go to Customize/ Menu/ Select the menu name and scroll down, you will see the option menu location. Check the location want to display the menu. https://prnt.sc/vWf_TXnjCWjB

2. To change the color, please go to customize/ Design and layout, then you will see the option to change the color. https://prnt.sc/7UZNPTN0CIG4

3. To upload the logo for the header, please go to Customize/ Header/ Logo and upload your logo as you want.

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

Please give us your site admin account. We need access your site and source code to help you fix the issue.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site admin account. I need access your site to check the config for the menu.

Thanks.

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[Jackie]

Hi.

We have checked and fixed that issue with the post-a-resume page. Now you can see the resume package when click to post a resume button.

Please recheck it.

Thanks.

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[Jackie]

Hi.

I have checked and helped you fix the issue with the JobMonster Add-on plugin. For the media image issue, I see the 403 forbidden for the image.

Please check your .htaccess file to remove the 403 forbidden.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please upload your image to another source and give us the link to view it again.

Thanks.

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[Jackie]

Hi.

The featured company will be auto-added to your account when you purchase the package including that featured.

For the featured job, you need to do it by yourself by clicking on the featured star in the job management.

Please recheck it.

Thanks.

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