Settings Job Applications wrong

[digitalewunder]

Hello Support Team,

 

We have 2 problems with the settings

 

1) Job Applications do not arrive at the employer and are not submitted.
We receive the message and not the employer. Something is set incorrectly.

2) As soon as a job offer expires we would like to get a message via email to a colleague internally and the employer should also receive a message.

Where can we set this up correctly?

Thanks

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[Jackie]

Hi.

Thank you for contacting us.

1. For the Employer email issue, please check the Email config for the Employer at the Jobmonster/ Email Templates/ Employer emails tab.

At the job details, we also have the field to overwrite the employer email. Please leave blank for that field. https://prnt.sc/O1vfrc7NGZxR

2. For the job expired notification, please enable that config at the Jobmonster/ Settings/ Jobs/ Email Alerts expire before day option: https://prnt.sc/I_SqnYxaTnma

For the job expired email template, please check the template at the Jobmonster/ Email template/ Employer email tab. https://prnt.sc/VGThbrjxYa_K

Please recheck it.

Thanks.

 

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[digitalewunder]

thanks for the info -> we have a new email address where to put it in the system to send the emails it is a Microsoft Exchange account.

Is it also necessary to configure it at Microsoft?
So that the emails are sent again?

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[Jackie]

Hi again.

I have checked the send_notification for the employer email. Via this code:

$notify_email = get_post_meta($job_id, '_application_email', true);
$employer = get_userdata($job->post_author);
if (!empty($notify_email) && strstr($notify_email, '@') && is_email($notify_email)) {
     $to = $notify_email;
} elseif($job->post_author) {
     $to = $employer->user_email;
} else {
     $to = '';
}

It will check the custom field Notification email in the job details first: https://prnt.sc/O1vfrc7NGZxR
If that field is empty, it will get the employer's email. If the employer doesn't receive the application email. Please check the custom field in the job details again.

Thanks.

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[Author]

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