Jackie

[Jackie]

Hi.

Thank you for contacting us.

We have checked and found the issue form the agent name. If the agent name blank, it will return to guest value on this column.

Please check your agent info again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

To change the site main color, please go to Customizer/ Design and layout/ scroll down, you will see the option Primary color, change that color and publish the change. You will see the primary color change. Sometimes, it has the cache on your site and browser, please clear your cache on your server and check it again if the color not change.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Can you give us your site URL, admin, FTP account? We will help you check and debug the issue soon.

Thanks.

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[Jackie]

This reply has been marked as private.

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[Jackie]

Hi again.

We also try to check your site with GTMetrix plugin, it still works fine with shop page. https://prnt.sc/mwmn2o

When you using inspect element/ network to check the page loading, it also disables the cache. That is why the page loading slowly. It also depends on your products return.

https://i.imgur.com/ypuIqqq.png

Cache is important to help you reduce the site loading.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked our theme and found the issue from the source code. Yes, it has the issue with custom field view permission.

Can you check the FTP account again? It shows an empty folder.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed the blank blog page issue.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked your site and found the issue from the WooCommerce setting.

https://prnt.sc/mw7wwj

After set no for this option, the string on the URL disappear.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked your site and set up the home page. We also disabled the WooCommerce plugin.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed the issue on your site.

Now the job can display on the map shortcode.

Please check it again.

Thanks.

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[Jackie]

Hi again.

This is the default of the jQuery, we will check and fix the placeholder content for the multi-select field soon.

Please wait for us.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Can you give us your site admin, FTP account? We need to enable the debug and check the source code.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response. We have missed your ticket.

We have checked and fixed all the issue on your site.

With the upload file type, please just input the extension name, not another string. https://prnt.sc/mvehjb

4. Can you explain about that requirement?

6. We have fixed the issue with the video upload type, maybe you don't need to use the 3rd plugin.

Please check it and let us know again.

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[Jackie]

Hi again.

We have enabled the login/register link on the menu. We have the option on the customizer/ header/ navigation bar/ show user menu.

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

We will give you the custom CSS below:

1. For job heading: .single-noo_job .noo-page-heading { display: none; }

2. For resume listing page: .post-type-archive-noo_resume .noo-page-heading { display: none; }

3. For company listing page: .post-type-archive-noo_company .noo-page-heading { display: none; }

4. We can see the employer package link. So we can't give you the correct custom CSS.

5. For candidate profile, please go to file /wp-content/themes/noo-jobmonster/layouts/candidate/candidate_profile.php line 24 to remove "introduce yourself" content.

6. To hide candidate contact form, you can use the custom CSS: .single-noo_resume .resume-sidebar .resume-contact { display: none; }

7. This is the menu item, but if you want you can add the custom CSS:
#menu-item-1015 a {
background: #154856;
color: #fff;
padding: 0px 20px;
border-radius: 5px;
line-height: 41px;
}

8. This is the custom css for job only:

.jobs article:hover h2 > a, .jobs article:hover span, .jobs article:hover span.job-company > a, .jobs article:hover span.job-category > a, .jobs article:hover time, .jobs article:hover em {
color: #1b5e6f!important;

}

Please check it again.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response.

Can you check the FTP account permission again? We can't change the source code via that account?

We need to use the FTP account to debug the issue.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed the issue with the job details page.

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

I think the issue from the EWWW plugin, it optimized all the image. That is why you see the blurry image.

Can you give us some image of the issue on your site?

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check the issue soon.

Thanks.

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[Jackie]

Hi again.

We have checked and found the issue from the portfolio page. You have removed the portfolio page on the page management, but you do not remove the portfolio page selected on the customizer/ portfolio setting.

We have fixed that issue.

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

Please give us your site URL, admin and FTP account. We will help you debug the issue soon.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Can you give us your site FTP account?

We need to debug the source code.

Thanks.

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[Jackie]

Hi again.

Please give us your site URL again. You forgot that info.

Thanks.

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[Jackie]

Hi again.

Please check it again.

We have reduced the product display on this page to 20, it also helps you reduce the time loading for the products page.

Please check it again.

Thanks.

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[Jackie]

Hi again.

As the previous message, we have changed the code at file

wp-content/themes/noo-jobmonster/framework/functions/noo-utilities.php line 2168.

https://prnt.sc/mvcd3l

Please check it again.

Thanks.

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