- This topic has 11 replies, 3 voices, and was last updated 4 years, 11 months ago by
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Posts
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Hi,
I saw problem on my site. Page lost password (https://workinhome.pl/member/lost-password/) don't work.
Do You have idea, how can I fix it?
Best regards
Robert
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
Please give us your FTP account privately via checking Set as private reply checkbox. We will help you to check it.
Thank you.
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
Our developers spent a lot of time to check this issue but they haven't found the solution. In addition, we also checked our website then realize that it was also our issue. Therefore, our developers are checking it continuously.
Please be patient. We will feedback you soon.
Thanks for your understanding.
Best Regards,
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for contacting us.
We are so sorry for the late response because we took part in a long national holiday in our country so we cannot help you during that time.
About this issue, our developer found out the way to fix this issue but they are busy today. Thus, they will get access to your website and quick-fix it in tomorrow.
Thanks for your understanding.
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for getting back to us.
Our developer tried to get access to your FTP but unsuccessfully. Please help us to check your account again including your admin account and FTP account. After that, giving us again, our developer will check this issue.
Thank you.
NooTheme
Hi again.
I have fixed that issue on your site. Because it has a conflict with WooComemrce 3.6. If you use the old version of WooCommerce 3.5. It will work fine.
Now your forgot password link is https://workinhome.pl/member/forgot-password/
Please check it again.
Thanks.
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
If you have any questions, don't hesitate to ask us. We are really to help you.
Best Regards,
NooTheme
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