Jackie

[Jackie]

Can you give us the FTP account? We will help you debug that issue soon.

Thanks.

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[Jackie]

Hi again.

As I see, you have enabled the code to check expired properties. It will create a schedule noo_scheduled_expired_agent when the agent purchases the package.

The schedule will check and set expired for the agent's properties when the agent expired.

Please check it again.

Thanks.

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[Jackie]

Please give us the FTP account too.

Thanks.

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[Jackie]

Hi again.

We have checked your site, maybe the issue from your send mail function on your server.

You can install a 3rd email plugin as https://wordpress.org/plugins/wp-mail-smtp/ to setup your mail function on your site.

Please check it again.

Thanks.

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[Jackie]

Yes, we have fixed that issue on your site.

Please check it again.

Thanks.

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[Jackie]

Yes, you can update the parent theme, except the child theme.

Thanks.

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[Jackie]

Sorry, that taxonomy doesn't support visual/Text editor as you want. You can try to input HTML tag to that content.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Sorry, we don't have the video install. But you can check our document at this link http://wp.nootheme.com/docs/citilights/.

Or please provide the site admin account. We will help you install the theme and dummy data soon.

Thanks.

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[Jackie]

Yes, It also has the conflict with a 3rd plugin "Advanced Woocommerce Product Gallery Slider".

Please check that plugin again or you can give us the FTP account. We will help you debug that issue again.

Thanks.

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[Jackie]

Hi again.

We have checked your site and found the conflict with a 3rd plugin "Advanced Woocommerce Product Gallery Slider"

Please give us your site FTP account. We will help you check that issue again.

Thanks.

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[Jackie]

Hi again.

Sorry for the mistake, If you don't want to show the attribute to the details page and don't want to use that attribute for shop filter page, you should remove the value on this attribute. That is a simple way to remove that attribute on the product. https://prnt.sc/nu9xr9

Please check it again.

Thanks.

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[Jackie]

Hi again.

It still has limited access with that account. We need to install the Loco translate plugin to help you find and translate the string "venues"

https://prnt.sc/ntvdym

Please check it again, or you also can use the Loco Translate plugin to do that.

Thanks.

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[Jackie]

Hi again.

1. With the product attribute, it still displays on the product details page. https://prnt.sc/nttinq

2. To hide variation from search filter, please go to widget management/ shop sidebar and remove the widget as you don't want to show on the filter. https://prnt.sc/nttjhs

Please check it again.

Thanks.

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[Jackie]

Hi again.

Please give us your site admin, FTP account. We will help you fix that issue soon.

Maybe have some auto redirect code in your site.

Thanks.

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[Jackie]

Yes, we have added the code to help you show the location description.

Please check it again.

Thanks.

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[Jackie]

Yes, we have added the code to help you show the location description.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Yes, this is the old code and we have changed the logic to make the properties still visible when the package expired.

Yes, you can uncomment it and it will check when the user purchases the package.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response.

We have installed the child theme and add the custom to help you search to correct the value for bathroom and bedroom.

Please check it again.

Thanks.

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[Jackie]

Hi again.

As I see, the warning issue from the dsidxpress plugin, you can ignore the warning message by disabling debug_display.

Don't forget to give us your site admin account. It will help us check your site issue easily.

Thanks.

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[Jackie]

Yes, please give us your site admin account. We will help you check that issue soon.

Thanks.

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[Jackie]

Hi again.

Sorry for the mistake.

Can you give us your site admin account? We will help you check that issue soon.

Thanks.

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[Jackie]

Hi again.

Yes, we have checked and fixed that issue on your site. Now it links to correct your location.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response.

We have checked your site and testimonial issue. As I see, to add brake line to the testimonial, you can add the <br/> tag.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Yes, we have checked and fixed that issue on your site.

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Yes, we don't support the sticky menu on the mobile, because the mobile device screen is small and it also can effect to open menu item if you have a lot of menu items.

We have added the custom CSS to help you fixed the top menu on the mobile.

Please check it again.

Thanks.

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