3 months ago #1074617
I opted for ‘Header Agency’ in the shop page however still it is showing the last used format with logo in center. Can you help with that so header agency becomes active? Also suggest how to make two products visible in mobile view in the home & shop page. Currently only 1 product is visible in mobile view. You can suggest best possible image size to fit in the mobile view to show 2 products in a row.
In addition to above - Also want to remove stars appearing from product page. Already changed settings in WooCommerce product page but no luck. I want to put search products in the header section. Currently the search tool showing results for everything but I want to limit it to only products.3 months ago #1074690
Tracy BuiNooThemeTopics: 0
Posts: 8615This reply has been marked as private.3 months ago #1074691
I am sorry but your support is not upto the mark. The reply you have given doesn't satisfy my need. I don't want to pay any further amount. Here is url for your records - http://www.vgbazar.in
Instead I'd like to opt for refund. I am not happy with your theme as well the support compared to other players I have worked with.
Please share refund process.
+91 88241116283 months ago #1074712
Can you give us your site admin account? We will help you check all the issue soon and we can add some custom code to help you solve the issue.
Thanks.3 months ago #1074713This reply has been marked as private.3 months ago #1074714This reply has been marked as private.3 months ago #1074715
Thanks for your understanding. Please note we are using this web portal as backend admin panel for our customer's ionic3 mobile app. So before you make any substantial change please do ask me. I have consolidated the challenges I am facing with this theme as below -
1. I want to have a Product search bar in the top of home page just below the header. I placed WooCommerce search bar as a sample.
2. Shop page header not in sync with that of home page ( Header Agency), though I have already changed it to match home page header but somehow shop page header is not changing.
3. Remove 'Star' marks for product ratings. Though I already unchecked it in woocommerce product page.
4. Home page product to be in 2 columns in mobile view. Right now only one product is visible.
5. I want users can add product quantity from Shop page instead of needing them to go to cart page to increase of decrease the selected product quantity.
I have already searched your support and comment section for these queries but no luck so far. Hope you will solve the issue. Just for your information, opting for Refund is the last thing I'd like to do. So let's make it a success.3 months ago #1074742
Yes, please wait for us, I'll help you check all the requirement soon.
Thanks.3 months ago #1074838
I can't keep my client waiting for your reply. He is getting impatient. If you can't do it today then let's forget it.3 months ago #1074863
Sorry for the late response.
We have a busy day to fix the issue with our support site.
We have checked and fixed all your issue.
1. Make two columns for products.
2. Change shop header to agency header, because you forgot to select the header config in the customize.
3. Add the product search to the home page as you want.
4. In the product page, you can select the quantity.
Please check it again.
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