Jackie

[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We will install another Instagram widget to help you show the Instagram image as you want.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us the link to have that image. We will help you check it again.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed the issue on this page https://dynamic-boards-staging.onyx-sites.io/roles/

Please check it again.

Thanks.

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[Jackie]

Hi Frankda.

Thank you for your feedback.

Thanks.

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[Jackie]

Yes, we have checked and fixed the issue with published on the customizer.

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

For Gutenberg editor, you need to select the classic block to use the Before After widget.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed that issue on your site.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We just checked and helped you fix the issue 2, 4, 5.

For another issue, we will check and let you know soon.

Thanks.

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[Jackie]

Hi again.

As I see, maybe you have made the custom with this file wp-content/themes/noo-organici/woocommerce/content-product.php

That is why you lost our style for the product grid.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin, and FTP account info. We will help you check that soon.

Thanks.

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[Jackie]

Hi again.

we have checked and fixed that issue on your site.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed that issue.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have added the custom to help you required to the only mandatory field for candidate profile.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response.

We need the FTP account to change the source code.

For the FTP account, you can follow that link https://www.hostgator.com/help/article/how-to-create-an-ftp-account-in-cpanel

Thanks.

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[Jackie]

Hi again.

Please upload the image to another website and give us the link again. We can't see your attached file.

Thanks.

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[Jackie]

Hi again.

The FTP account info doesn't correct. Please check it and give us that info again.

Thanks.

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[Jackie]

Yes, the issue from our CSS, we will add the code to our theme update.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response.

Please wait for us, we will help you check it today.

Thanks.

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[Jackie]

This reply has been marked as private.

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[Jackie]

Hi promo_dev.

You can create a grid layout by adding a multi shortcode. You don't need the shortcode with a grid layout.

Thanks.

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[Jackie]

Yes, we have checked and fixed the issue with the latest version.

Please check it again. Now it can get the config from Customizer.

Thanks.

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[Jackie]

Hi again.

The revolution slider file install includes in our theme package from Envato.

Please download the package from Envato and extract that file, you will have the file install in plugins files folder.

Then you can manually install the plugin to your site as this article:

https://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

We have checked your site and found the CSS issue, it hides the thumbnail image on the mobile. So you can use the custom CSS below to show the thumbnail image:

@media screen and (max-width: 479px) {
  .noo-woo-thumbnails {
      display: block!important;
  }
}

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked and setup the content for homepage 1.

Please check it and let us know again if you need the help.

Thanks.

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[Jackie]

Hi again.

I have checked your customizer. The blog or WooCommerce config still works fine.

Please check it again.

Thanks.

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