Jackie

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Viewing 25 posts - 1,201 through 1,225 (of 2,043 total)
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  • 2 years, 8 months ago in reply to: Slight issue with page elements #1218062

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi again.

    we have checked and added the CSS to help you center that content on the mobile.

    Please check it again.

    Thanks.

    2 years, 8 months ago in reply to: Revolution Slider upload not working #1218061

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Thanks.

    2 years, 8 months ago in reply to: – Get into the categories not to operate #1218044

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check and fix the missing on your site.

    Thanks.

    2 years, 8 months ago in reply to: I HAVE INSTALLED THE INTERFACE AND DOESN’T LIKE THE DEMO #1218043

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check and fix the missing on your site.

    Thanks.

    2 years, 8 months ago in reply to: I HAVE INSTALLED THE INTERFACE AND DOESN’T LIKE THE DEMO #1218042

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check and fix the missing on your site.

    Thanks.

    2 years, 8 months ago in reply to: WooCommerce Password Loop #1218041

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hello.

    Thank you for contacting us.

    Yes, we have checked your site and found that issue with the reset password function. It uses the reset function of WooCommerce, not from us. That why it has the issue. Please give us your FTP account. We need to debug the source code.

    Thanks.

    2 years, 8 months ago in reply to: Revolution Slider upload not working #1218040

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Yes, please check it and let us know again if you need help.

    Thanks.

    2 years, 8 months ago in reply to: slider doesn’t work (TEMPLATE HTML VERSION) #1218039

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Thank you for your feedback. Yes if you need help, please let us know again.

    Thanks.

    2 years, 8 months ago in reply to: User Sign Up Error: Already Registered when they haven’t #1218028

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi again.

    Please upload the image again. We can't see that.

    Thanks.

    2 years, 8 months ago in reply to: Difficulty changing Blog pages header #1218027

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Yes, if you need help, please let us know again.

    Thanks.

    2 years, 8 months ago in reply to: Revolution Slider upload not working #1218025

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi again.

    Please contact your server to increase your PHP max_execution_time and max_input_time and try it again.

    Maybe that issue from the execution time.

    Thanks.

    Attachments:
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    2 years, 8 months ago in reply to: Revolution Slider upload not working #1218022

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi again.

    We have checked and found the 403 issues when importing your slider.

    Maybe that issue from your server config.

    Please check it again.

    Thanks.

    Attachments:
    You must be logged in to view attached files.
    2 years, 8 months ago in reply to: Revolution Slider upload not working #1218019

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi again.

    1. I have added the revolution slider on your home page. Please check it again.

    2. You can change the theme color at customizer/ Design and layout

    Please check it again.

    Thanks.

    2 years, 8 months ago in reply to: Difficulty changing Blog pages header #1218012

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hello.

    Thank you for contacting us.

    1. Yes we have the option to hide the page heading, but it will hide all the page heading, not only the blog page, you can check the option at the customizer/ Site Enhancement/ Enable Page Heading.

    2. You also can hide the blog archive page title by going to Customizer/ Blog/ Post list/ add space for heading title. That will display empty space for the blog post.

    3. Yes, you can use custom CSS to hide the page heading on the blog page.

    Please check it again.

    Thanks.

    2 years, 8 months ago in reply to: User Sign Up Error: Already Registered when they haven’t #1218010

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096
    This reply has been marked as private.
    2 years, 8 months ago in reply to: registration does not work -> error message account already exists #1218009

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi Ch1ldc4r3

    Please create a new ticket and give us your site info. We will help you check it soon.

    Thanks.

    2 years, 8 months ago in reply to: Noo Location Widget disappeared #1218008

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Yes, if you need help, please let us know again.

    Thanks.

    2 years, 8 months ago in reply to: How to display the various options of color of the product on the listing page #1218001

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hello.

    Thank you for contacting us and sorry for the late response.

    Sorry, our theme doesn't support the variation color for the products archive page or the homepage shortcode. Because the product also has many variations, not only the color.

    Thanks.

     

    2 years, 8 months ago in reply to: Two urgent issues #1218000

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Yes, if you need help, please let us know again. We will try to help you soon.

    Thanks.

    2 years, 8 months ago in reply to: slider doesn’t work (TEMPLATE HTML VERSION) #1217999

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi again.

    Yes, we used carouFredSel jquery for the homepage property slider. We call the script at this file: citilights_html/js/script.js line 137. You can check the script source code, class.

    If yes, please upload your HTML to hosting, we can help you check it on your hosting.

    Thanks.

     

    2 years, 8 months ago in reply to: Images sliders disappear after a few milliseconds #1217998

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi again.

    We have checked and fixed that issue on your site.

    Please check it again.

    Thanks.

    2 years, 8 months ago in reply to: Noo Location Widget disappeared #1217996

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi again.

    I have added that footer content to your page. Please change the box edit to text when editing the footer column #1 widget.

    Thanks.

    Attachments:
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    2 years, 8 months ago in reply to: Noo Location Widget disappeared #1217993

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hi again.

    We come from Vietnam.

    Please unlock my country.

    Thanks.

    2 years, 8 months ago in reply to: Coupon code #1217990

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Yes, if you need help, please let us know again.

    Thanks.

    2 years, 8 months ago in reply to: slider doesn’t work (TEMPLATE HTML VERSION) #1217986

    Jackie
    NooTheme
    Topics: 0
    Posts: 2096

    Hello.

    Thank you for contacting us.

    We have checked the package download, the homepage slider still works fine.

    Please check it and tell us to know more about that. If yes, please give us some images about that.

    Thanks.

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