Jackie's Replies | NooTheme

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2 years, 11 months ago in reply to: User Role ( Menu) issue #1218986

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi praveen

We only support two users type: candidate and employer. You can use 3rd plugin to create a new user role, but it will not have the front-end dashboard as the Candidate or Employer.

You can create a new user with another role via back-end users.

Thanks.

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2 years, 11 months ago in reply to: File attachment set to mandatory but no file attached in application #1218985

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi.

Do you have the job URL where we can check the application function? We don't want to affect your user.

Please give us the job URL to check.

Thanks.

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2 years, 11 months ago in reply to: New Job Postings structured data issues detected #1218981

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

We have checked and fixed the hiringOrganization field missing. For the jobLocation field missing, I see you don't input the address to the job.

We use the job address to render the jobLocation field for the job posting.

Please recheck it again.

Thanks.

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2 years, 11 months ago in reply to: after install the theme, there is no content in my website #1218980

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

We need full admin permission for that account to help you check and fix the issue.

https://prnt.sc/dTE8AUoZdU-H

Thanks.

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2 years, 11 months ago in reply to: Job alert cannot be created – Console show warning “[DOM] non-unique id” #1218975

Jackie
NooTheme

Topics: 0
Posts: 2314

Yes, we have checked and fixed that issue on your site.

Please recheck it.

Thanks.

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2 years, 11 months ago in reply to: Job alert cannot be created – Console show warning “[DOM] non-unique id” #1218971

Jackie
NooTheme

Topics: 0
Posts: 2314

Yes, we have checked and fixed that issue on your site.

Please recheck it.

Thanks.

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2 years, 11 months ago in reply to: after install the theme, there is no content in my website #1218965

Jackie
NooTheme

Topics: 0
Posts: 2314

Please change the password to another password, it requires to change another password to access your website.

https://prnt.sc/ypbowluENNSB

Thanks.

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2 years, 11 months ago in reply to: Gmail Account Login Problem #1218956

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

We are debugging on your site, but it still doesn't work.

Please wait for us.

Thanks.

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2 years, 11 months ago in reply to: Job’s Expiration Date & Closing Date the same #1218955

Jackie
NooTheme

Topics: 0
Posts: 2314

Hello.

Thank you for contacting us.

You can set empty for the closing date. It will automatically get the job's expiration date for the closing date when it is empty.

Please recheck it.

Thanks.

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2 years, 11 months ago in reply to: New Job Postings structured data issues detected #1218952

Jackie
NooTheme

Topics: 0
Posts: 2314

You forgot to set the permission for the folder and file on that folder.

Thanks.

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2 years, 11 months ago in reply to: Job alert cannot be created – Console show warning “[DOM] non-unique id” #1218950

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

We have checked and found the issue from the alert form field id.

Please set the read-write for the file permission, we will help you fix that issue soon.

Thanks.

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2 years, 11 months ago in reply to: Not able to edit content using WPBakery or Elementor #1218949

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

Can you check the website URL? https://prnt.sc/gtfqrd4e58_a

We can't access your website.

Thanks.

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2 years, 11 months ago in reply to: How do I show the name of the class #1218942

Jackie
NooTheme

Topics: 0
Posts: 2314

Hello.

Thank you for contacting us.

For pic 1, you have some class at the same time, that will display overlap the content as your pic 1.

Please recheck it.

Thanks.

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2 years, 11 months ago in reply to: Manage Range Time and View Courses #1218939

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi.

Please use English for the conversation.

Please give us your site URL, and admin account. We will help you check the class display on the timetable.

Thanks.

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2 years, 11 months ago in reply to: New Job Postings structured data issues detected #1218937

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

Please check the theme file permission, we can't edit your source code via the WP File manager plugin.

Thanks.

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2 years, 11 months ago in reply to: Job alert cannot be created – Console show warning “[DOM] non-unique id” #1218935

Jackie
NooTheme

Topics: 0
Posts: 2314

This reply has been marked as private.

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2 years, 11 months ago in reply to: ROLE PERMISSIONS #1218934

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi Praveen.

Sorry, we don't support another role for the registration form. You can create an admin account user via the back-end.

Thanks.

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2 years, 11 months ago in reply to: JobPosting Schema not working #1218933

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

For the job schema, we use the Ful address to render the data for schema posting. You can check it on our source code in this file:

wp-content/themes/noo-jobmonster/framework/job/job-template.php file, function jm_the_job_meta() line: 305.

As I see, you have disabled the Full Address field and using the Job Location taxonomy for the location. That is why you missed some fields for the job schema.

Please recheck it.

Thanks.

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2 years, 11 months ago in reply to: ROLE PERMISSIONS #1218928

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi praveen.

To enable user registration type, please go to JobMonster/ Settings/ Member and check the option: "Who can register?". https://prnt.sc/Dn0eGS2atSYG

Thanks.

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2 years, 11 months ago in reply to: Not able to edit content using WPBakery or Elementor #1218927

Jackie
NooTheme

Topics: 0
Posts: 2314

Hello.

Thank you for contacting us.

Please give us your site admin and FTP account. We need to access your site and debug the source code to check that issue.

Thanks.

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2 years, 11 months ago in reply to: New Job Postings structured data issues detected #1218926

Jackie
NooTheme

Topics: 0
Posts: 2314

Hello.

Thank you for contacting us.

Please give us your site URL, and admin account. We will help you check it soon.

Thanks.

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2 years, 11 months ago in reply to: Job alert cannot be created – Console show warning “[DOM] non-unique id” #1218925

Jackie
NooTheme

Topics: 0
Posts: 2314

Hello.

Thank you for contacting us.

Please give us your site URL, and admin account. We will help you check it soon.

Thanks.

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2 years, 11 months ago in reply to: First Name and Surname Fields on Registration #1218923

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

We have checked your site, and it has required for the first name and last name fields.

Please recheck it.

Thanks.

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2 years, 11 months ago in reply to: can’t see applications on manage application #1218922

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi.

Thank you for contacting us.

Please give us the employer account to have the job posting and application. We need to access that account to check the issue.

Thanks.

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2 years, 11 months ago in reply to: Can log in without verifying email on iPhone #1218921

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

You can custom this file: wp-content/themes/noo-jobmonster/framework/admin/noo_form_handler.php function _register_new_user() line 1797 - 1804 to check the email format for registration.

Thanks.

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