Jackie

[Jackie]

Please wait for us. We will help you check it soon.

Thanks.

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[Jackie]

How we can check if we can't apply for a job? Please clone your website to another server, then we can help you check that.

Thanks.

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[Jackie]

For the employer or candidate user, they will have a front-end dashboard like this: https://prnt.sc/ucZnXUY7mtWP

Because of our theme, we only have two types of user candidates and employers.

For another user type, they will have a back-end dashboard as the default of WordPress.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check that issues.

Thanks.

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[Jackie]

Hi.

Sorry, do you want to know more about the front-end dashboard for employers and candidates?

Please check it and let us know again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site admin account. We will help you check it soon.

Thanks.

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[Jackie]

Hi again.

That field displays the job date posted and the job closing date. The job closing date is the application expiry date. Do you want to hide the job date posted? We can help you hide that info.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Sorry, we don't support the job order by Apply by date, we only support the order by date, featured, random or popular.

Please recheck it.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

1. For the string "You've received no application", you can find that string in our language file wp-content/themes/noo-jobmonster/languages/noo.pot line 13228.

2. For the string "You’ve received 2 application", you also can find that string in our language file wp-content/themes/noo-jobmonster/languages/noo.pot line 13219.

We also have the format for plural "You've received %s applications".

Please recheck it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, admin account, and the word missing in the loco translate file. We will help you check it again.

Thanks.

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[Jackie]

Hi again.

We have checked the field value for the guest and user accounts. It has the same value in the database.

For the job alert, it only sends the email when a new job fits with the search fields.

Please recheck it.

Thanks.

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[Jackie]

As you see, the job posting needs some attributes as jobLocation, address, streetAddress, postcode...

We use the full address field to check the address and render the value for the job posting attribute. Your job will miss some attributes for the job posting if you don't use the full address field.

You can check it on our source code at this file: wp-content/themes/noo-jobmonster/framework/job/job-template.php line 302.

Thanks.

 

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site admin and FTP account. We will help you check that issue soon.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Sorry, we don't support that function to get the resume to attach a file on the employer email when applying.

Thanks.

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[Jackie]

Hi praveen

We only support two users type: candidate and employer. You can use 3rd plugin to create a new user role, but it will not have the front-end dashboard as the Candidate or Employer.

You can create a new user with another role via back-end users.

Thanks.

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[Jackie]

Hi.

Do you have the job URL where we can check the application function? We don't want to affect your user.

Please give us the job URL to check.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed the hiringOrganization field missing. For the jobLocation field missing, I see you don't input the address to the job.

We use the job address to render the jobLocation field for the job posting.

Please recheck it again.

Thanks.

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[Jackie]

Hi again.

We need full admin permission for that account to help you check and fix the issue.

https://prnt.sc/dTE8AUoZdU-H

Thanks.

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[Jackie]

Yes, we have checked and fixed that issue on your site.

Please recheck it.

Thanks.

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[Jackie]

Yes, we have checked and fixed that issue on your site.

Please recheck it.

Thanks.

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[Jackie]

Please change the password to another password, it requires to change another password to access your website.

https://prnt.sc/ypbowluENNSB

Thanks.

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[Jackie]

Hi again.

We are debugging on your site, but it still doesn't work.

Please wait for us.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

You can set empty for the closing date. It will automatically get the job's expiration date for the closing date when it is empty.

Please recheck it.

Thanks.

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[Jackie]

You forgot to set the permission for the folder and file on that folder.

Thanks.

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[Jackie]

Hi again.

We have checked and found the issue from the alert form field id.

Please set the read-write for the file permission, we will help you fix that issue soon.

Thanks.

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