Jackie

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Viewing 25 posts - 826 through 850 (of 2,050 total)
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  • 2 years, 2 months ago in reply to: Where do I generate a shortcode in Divi? #1219250

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Yes, please hover over the shortcode, click to noo icon, and it will pop up the modal config. Change the default view config to monthly. That will help you display the month view for the calendar. https://prnt.sc/oe8LnRQOo6iR

    Thanks.

    2 years, 2 months ago in reply to: manage employer package from wp admin #1219249

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Thank you for contacting us.

    1. To change the company package, you need to create a new order and select the correct package and custom in the WooCommerce order. Set order status to complete, which will help you change the company package.

    2.  I'm not sure about that question, you don't want the employer font-end dashboard? Please explain more details about that question.

    Thanks.

    2 years, 2 months ago in reply to: Can’t register new user #1219238

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Thank you for contacting us.

    We have checked and fixed that issue on your site.

    Please recheck it.

    Thanks.

    2 years, 2 months ago in reply to: map locathion is wrong. it’s showing othr place. API is OK #1219233

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Please give us your site admin account. We need to access your website.

    As I see, your logo is too big, we can help you add CSS to reduce the logo to fit with the header.

    Thanks.

    2 years, 2 months ago in reply to: Expired jobs can not be retrieved #1219232

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi again.

    For the database, please check the wp_post table, you will see the job listing on this table.

    But changing that status on the database doesn't affect it. We have checked the job closing date to set the job status to expired. If you want the job to activate again, please change the job closing value.

    Thanks.

    2 years, 2 months ago in reply to: Calculation of Views #1219231

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hello.

    Thank you for contacting us.

    For the job count, we check the visit and set the cookies for each visit in 3 days. You can check the code at file wp-content/themes/noo-jobmonster/framework/functions/noo-utilities.php line 1024

    Please recheck it.

    Thanks.

    2 years, 2 months ago in reply to: How are views calculated #1219230

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Yes, please copy the function to the child theme and change the cookie time to the value you want.

    Thanks.

    2 years, 2 months ago in reply to: Structured Data for Google #1219229

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    We have checked and enabled the Schema for the job details. https://prnt.sc/vE7UT35yYNAc

    Please recheck it.

    Thanks.

    2 years, 2 months ago in reply to: Jobmonster Elementor Addon not compatible with the latest Elementor #1219227

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    We have checked and fixed that issue on your site.

    The issue from the conflict with your Elementor and Elementor Pro. After updating the Elementor, now it works fine.

    Please recheck it.

    Thanks.

    2 years, 2 months ago in reply to: Site Loading Problem #1219226

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    We have checked the ajax function, it can't reduce the response time when you increase the job items.

    We also reduce the content loading and check the query but it is not ok.

    Maybe you should reduce the job items to 10. That will works fine.

    Please recheck it.

    Thanks.

    2 years, 2 months ago in reply to: How are views calculated #1219218

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hello.

    Thank you for contacting us.

    For the job count, we check the visit and set the cookies for each visit in 3 days. You can check the code at file wp-content/themes/noo-jobmonster/framework/functions/noo-utilities.php line 1024

    That is why the job count and google analytics are different.

    Please recheck it.

    Thanks.

     

    2 years, 2 months ago in reply to: Where do I generate a shortcode in Divi? #1219216

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi karlooo.

    You can create a page and use the default editor to create a shortcode, then copy the shortcode to the Divi page.

    https://prnt.sc/v7-5EF71Fc-s

    Please recheck it.

    Thanks.

    2 years, 3 months ago in reply to: Structured Data for Google #1219204

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    For the child theme, you only can overwrite the layouts folder. For the theme function, you need to copy the function to the functions.php file.

    We have added your custom function to the functions.php file, now you can have the google struct data.

    Please recheck it.

    Thanks.

    2 years, 3 months ago in reply to: Change icon and design of the job offer header #1219203

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    For the child theme, you only can overwrite the layouts folder. For the theme function, you need to copy the function to functions.php file.

    We have added your custom function to functions.php file.

    Please recheck it.

    Thanks.

    2 years, 3 months ago in reply to: Jobmonster Elementor Addon not compatible with the latest Elementor #1219202

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    We have checked and fixed the issue with our plugin.

    Please recheck it.

    Thanks.

    2 years, 3 months ago in reply to: How to display the calendar view in Divi #1219201

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    As I see, you are using Divi theme. Please give us your site URL, and admin account. We will help you check it.

    Thanks.

    2 years, 3 months ago in reply to: Where do I generate a shortcode in Divi? #1219200

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi karlooo

    Please give us your site URL, and admin account. We will help you check it soon.

    Thanks.

    2 years, 3 months ago in reply to: Settings are not saving #1219199

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hello.

    Thank you for contacting us.

    Please give us your site URL, and admin account. We will help you check the issue.

    Thanks.

    2 years, 3 months ago in reply to: Various Issues #1219189

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    3.1 For the employer menu, add the code at line 843. https://i.imgur.com/MNmtx65.png

    3.2 For the candidate menu, add the code at line 950. https://i.imgur.com/q0JIDdO.png

    For the category icon, we use the library icon from this file: wp-content/themes/noo-jobmonster/framework/admin/assets/js/noo-iconpicker.js line 1069.

    This is the icon from the font-awesome icon. If you want to add more icons, you need to change the source code and add the new icon library font to the back-end and front-end.

    Please recheck it.

    Thanks.

     

    2 years, 3 months ago in reply to: File attachment set to mandatory but no file attached in application #1219188

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Yes, I have tried to apply for that job, and it still works fine. https://prnt.sc/kkyg-3h-9ry8

    Do you know the cases that have the issue? That will help us check your issue easier.

    Thanks.

    2 years, 3 months ago in reply to: I want to customize Advanced search #1219187

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Thank you for contacting us.

    1. When you hide the search field, it will reduce the width of the search form. If you want to increase the width of each field, you can add custom CSS to do that.

    2.  To change that placeholder, please check the the language in Jobmonster Elementor Addon plugin. https://prnt.sc/pjEkmChR8m0Z

    Please recheck it.

    Thanks.

    2 years, 3 months ago in reply to: Jobmonster Elementor Addon not compatible with the latest Elementor #1219186

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Please give us your FTP account. We will activate the plugin and then help you check the issue. On our site, it still works fine with the latest version of Elementor and WP core and 3rd plugins.

    Thanks.

    2 years, 3 months ago in reply to: map locathion is wrong. it’s showing othr place. API is OK #1219185

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Please give us your site URL, and admin account. We need to access your dashboard to check the config.

    Thanks.

    2 years, 3 months ago in reply to: Expired jobs can not be retrieved #1219184

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Please go to edit the job and change the Job's Expiration date and Closing date to the past, then you will see the job expiration filter. https://prnt.sc/qeSQVdWlcpwB

    Please recheck it.

    Thanks.

     

    2 years, 3 months ago in reply to: detailed reporting on excel #1219183

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    With all export plugin, you need to drag the field want to export to the file. https://prnt.sc/EsFWO1fKE2g2

    Please recheck it.

    Thanks.

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Viewing 25 posts - 826 through 850 (of 2,050 total)
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