NooTheme Premium WordPress Theme › Forums › JobMonster › My License issue and delayed Support
- This topic has 6 replies, 2 voices, and was last updated 3 years, 10 months ago by dangdv.
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3 years, 10 months ago #1184282
At the time of job monster purchase, it offered 5 licenses. But now, only 2 remains. Can you please explain how the remaining licenses expired. I have raised the issue in the appropriate forum thread as per your guidelines.
https://nootheme.com/forums/topic/my-license-and-support-time/#post-1141138
The issue is pertaining to valid licenses (of 5 installation permitted). Multiple installations are being counted for the domain and IP of the same website. Also separate installations are being counted for http server that was later updated https.
Now it has reached a stage that we dont even have an option of deploying on our test, dev and production servers, this seems unreasonable and we have not had solution for this yet after so many days of rising this issue in the appropriate thread. Please resolve, we are running short of time.
I have not yet received any response for the query, its been several weeks now, please extend my support period as well given this delay.
3 years, 10 months ago #1185980This reply has been marked as private.3 years, 10 months ago #1186005This reply has been marked as private.3 years, 10 months ago #1186007This reply has been marked as private.3 years, 10 months ago #1186215Dear , you want remove domain/ip you not used ? Please tell for me domain/IP you want remove.
Also, i check again i see a problem with reCaptcha reset if register form error. Now, you need reload page if register have error. We're will fix that problem in next update version.
Best regards.
3 years, 10 months ago #1189135This reply has been marked as private.3 years, 10 months ago #1189200This reply has been marked as private. -
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