- This topic has 15 replies, 2 voices, and was last updated 2 years, 3 months ago by
.
-
Posts
-
Hi,
We have enabled account verification via email which works on desktop, but it's not working on mobile devices.
When registering an account via Safari on iPhone, the user is able to log straight in without verifying their email address.
Please could you investigate?
Thanks
Hello.
We have checked that function on our mobile device, it doesn't work if you don't verify the email.
Please recheck it.
Thanks.
Hi Jackie,
What device/browser are you using? I'm using an iPhone SE with Safari.
I clicked Register and completed the form. I couldn't log in straight away, but after a short period (around 10 minutes) later, the admin got a notification about a new user registration, and I was then able to log in with the new email address I used, without confirming my email address.
Thanks
Hello,
Just checking in to see if you have found a solution for this as yet?
Thanks
Hi again.
Please give us the admin account again. Maybe you have changed the password.
Thanks.
Hi again.
We have checked your site and found that issue from your custom.js file. After deactivating that file, the registration user is required to confirm the email to activate the user.
Please recheck it.
Thanks.
Hello,
Thanks for investigating this.
Do you know which lines from the custom js file is causing the problem?
We have added custom code to only allow users with email addresses ending @nhs.net to register. Is there another way we could do this without causing the issue with the email verification?
Thank you
Hi,
I have tried to validate the inputted email address by adding a HTML5 pattern attribute to the user_email field but this also breaks the email verification.
Are you able to advise on how we can only allow users with emails from a specific domain name to register?
Thank you
Hi again.
You can custom this file: wp-content/themes/noo-jobmonster/framework/admin/noo_form_handler.php function _register_new_user() line 1797 - 1804 to check the email format for registration.
Thanks.
You must be logged in and have valid license to reply to this topic.