1 month ago #1218764
We have enabled account verification via email which works on desktop, but it's not working on mobile devices.
When registering an account via Safari on iPhone, the user is able to log straight in without verifying their email address.
Please could you investigate?
Thanks1 month ago #1218768
We have checked that function on our mobile device, it doesn't work if you don't verify the email.
Please recheck it.
Attachments:You must be logged in to view attached files.1 month ago #1218775
What device/browser are you using? I'm using an iPhone SE with Safari.
I clicked Register and completed the form. I couldn't log in straight away, but after a short period (around 10 minutes) later, the admin got a notification about a new user registration, and I was then able to log in with the new email address I used, without confirming my email address.
Thanks1 month ago #12187761 month ago #1218812
Just checking in to see if you have found a solution for this as yet?
Thanks4 weeks ago #1218839
Please give us the admin account again. Maybe you have changed the password.
Thanks.3 weeks, 1 day ago #12188642 weeks, 6 days ago #1218894
We have checked your site and found that issue from your custom.js file. After deactivating that file, the registration user is required to confirm the email to activate the user.
Please recheck it.
Thanks.2 weeks, 5 days ago #1218896
Thanks for investigating this.
Do you know which lines from the custom js file is causing the problem?
We have added custom code to only allow users with email addresses ending @nhs.net to register. Is there another way we could do this without causing the issue with the email verification?
Thank you2 weeks, 4 days ago #1218898
I have tried to validate the inputted email address by adding a HTML5 pattern attribute to the user_email field but this also breaks the email verification.
Are you able to advise on how we can only allow users with emails from a specific domain name to register?
Thank you2 weeks ago #12189202 weeks ago #1218921
You can custom this file: wp-content/themes/noo-jobmonster/framework/admin/noo_form_handler.php function _register_new_user() line 1797 - 1804 to check the email format for registration.
Thanks.1 week, 1 day ago #12190026 days, 20 hours ago #1219017
Are you able to provide assistance for this please?
Thanks5 days, 13 hours ago #1219035
Please wait for us. We will help you check it soon.
Thanks.5 days, 2 hours ago #1219038This reply has been marked as private.
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