Jackie

[Jackie]

Hi.

Thank you for contacting us.

Can you give us your site admin, FTP account? We need to enable the debug and check the source code.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response. We have missed your ticket.

We have checked and fixed all the issue on your site.

With the upload file type, please just input the extension name, not another string. https://prnt.sc/mvehjb

4. Can you explain about that requirement?

6. We have fixed the issue with the video upload type, maybe you don't need to use the 3rd plugin.

Please check it and let us know again.

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[Jackie]

Hi again.

We have enabled the login/register link on the menu. We have the option on the customizer/ header/ navigation bar/ show user menu.

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

We will give you the custom CSS below:

1. For job heading: .single-noo_job .noo-page-heading { display: none; }

2. For resume listing page: .post-type-archive-noo_resume .noo-page-heading { display: none; }

3. For company listing page: .post-type-archive-noo_company .noo-page-heading { display: none; }

4. We can see the employer package link. So we can't give you the correct custom CSS.

5. For candidate profile, please go to file /wp-content/themes/noo-jobmonster/layouts/candidate/candidate_profile.php line 24 to remove "introduce yourself" content.

6. To hide candidate contact form, you can use the custom CSS: .single-noo_resume .resume-sidebar .resume-contact { display: none; }

7. This is the menu item, but if you want you can add the custom CSS:
#menu-item-1015 a {
background: #154856;
color: #fff;
padding: 0px 20px;
border-radius: 5px;
line-height: 41px;
}

8. This is the custom css for job only:

.jobs article:hover h2 > a, .jobs article:hover span, .jobs article:hover span.job-company > a, .jobs article:hover span.job-category > a, .jobs article:hover time, .jobs article:hover em {
color: #1b5e6f!important;

}

Please check it again.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response.

Can you check the FTP account permission again? We can't change the source code via that account?

We need to use the FTP account to debug the issue.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed the issue with the job details page.

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

I think the issue from the EWWW plugin, it optimized all the image. That is why you see the blurry image.

Can you give us some image of the issue on your site?

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check the issue soon.

Thanks.

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[Jackie]

Hi again.

We have checked and found the issue from the portfolio page. You have removed the portfolio page on the page management, but you do not remove the portfolio page selected on the customizer/ portfolio setting.

We have fixed that issue.

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

Please give us your site URL, admin and FTP account. We will help you debug the issue soon.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Can you give us your site FTP account?

We need to debug the source code.

Thanks.

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[Jackie]

Hi again.

Please give us your site URL again. You forgot that info.

Thanks.

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[Jackie]

Hi again.

Please check it again.

We have reduced the product display on this page to 20, it also helps you reduce the time loading for the products page.

Please check it again.

Thanks.

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[Jackie]

Hi again.

As the previous message, we have changed the code at file

wp-content/themes/noo-jobmonster/framework/functions/noo-utilities.php line 2168.

https://prnt.sc/mvcd3l

Please check it again.

Thanks.

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[Jackie]

Please clear your cache on your server to make the LinkedIn work again.

With LinkedIn 2.0, you need to setup redirect URL as this https://prnt.sc/mvc7up

Thanks.

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[Jackie]

Hi again.

We have checked and updated the theme to the last version on your site.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked your site and debug the issue. It still works fine.

The resume suggests query the resume base on the job category where the job posting by the company.

https://prnt.sc/muerf4

If you don't have any job, it will return empty.

Please check it again.

Thanks.
Jackie.

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[Jackie]

Hi again.

We have checked and fixed the issue with multi-select type. https://prnt.sc/mswulz

Please check it again.

Thanks.

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[Jackie]

Hi again.

Please add the code to 2 files wp-content/themes/noo-jobmonster/layouts/resume/single/detail-style-2.php line 120 and wp-content/themes/noo-jobmonster/layouts/resume/single/detail.php line 88

We also have the code to check resume permission, please add the code below to file /wp-content/themes/noo-jobmonster/framework/resume/resume-viewable.php line 63.

if( is_user_logged_in() ) {
	$user = wp_get_current_user();
        if ( in_array( 'editor', (array) $user->roles ) ) {
	  return true;
        }
}

Please check it again.

Thanks.

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[Jackie]

Hi again.

Yes, we don't support the editor user type to view the resume details. But you can change our source code to allow editor user can access the resume details without package purchase.

Please check the code at file wp-content/themes/noo-jobmonster/layouts/resume/single/detail-style-2.php  line 120 and wp-content/themes/noo-jobmonster/layouts/resume/single/detail.php line 88.

Add the code below:

 

if( is_user_logged_in() ) {
      $user = wp_get_current_user();
      if ( in_array( 'editor', (array) $user->roles ) ) {
	$is_can_view = true;
      }
}

Please check it again.

Thanks.

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[Jackie]

Hi again.

We will help you debug the source code.

But please check the cPanel account again. We can't access to your cPanel.

My Ip address is 14.177.235.13

Thanks.

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[Jackie]

Hi again.

We have checked your site and helped you removed the resume suggest base on the location by changing the code at the file:

wp-content/themes/noo-jobmonster/framework/functions/noo-utilities.php line 2168.

Please check it and back up the file when the theme updating.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response.

With the job submit without expired date info, we have found some way to help you check it with the "[email protected]" user.

We need the FTP account to debug the source code.

Or you can use the function var_dump(jm_get_job_posting_info(287)); to debug.// 287 is the user_id.

Please check it and give us that info again.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response.

We have used the Loco Translate plugin to help you translate the "cart" string in our theme to your language.

Please check it again.

Thanks.

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[Jackie]

Yes, you can find the code at file wp-content/themes/noo-mebla/includes/woocommerce.php function noo_mebla_minicart

Please check it again.

Thanks.

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