Contact Agent \ Send a message

[simontea]

When in Contact Agent \ Send a Message form in Properties Details I'm sending a message, the message is not sent.  All other email forms work fine and email messages are sent and delivered.

- After clicking Send button, no any message like "Message sent" or "Message is not sent" are displayed

- in CPanel Track Delivery Window no message failure or sent status appear.

I'm not sure if this is related to some configuration which I missed. Please advise.

Attachments:

You must be logged in to view attached files.

Add New Note to this Reply

[simontea]

This reply has been marked as private.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

As I see, you have missed the Google reCAPTCHA key config. https://prnt.sc/nlw5gx

Please check it again.

Thanks.

Add New Note to this Reply

[simontea]

This reply has been marked as private.

Add New Note to this Reply

[simontea]

Additional information to the previous message:

For Contact Form I'm using Google reCAPTCHA v.3 keys under Contact \ Integration Setting and it works fine, however there I have to insert two keys Site Key and Secret Key.

Add New Note to this Reply

[Jackie]

Hi again.

Can you install this plugin https://wordpress.org/plugins/wp-mail-smtp ? I think it will help you fix the issue with mail sending and receive.

Thanks.

Add New Note to this Reply

[simontea]

This reply has been marked as private.

Add New Note to this Reply

[Jackie]

Hi again.

Please check it again.

We have found the issue with contact form and fixed the issue.

Thanks.

Add New Note to this Reply

[simontea]

Hi Jackie, I'm glad this issue is found and fixed.

The email comes with all proper references to sender and the property.

I've tested it with WP Mail SMTP disabled as well and it still works fine.

All the best

Add New Note to this Reply

[Author]

Posts