Jackie's Replies | NooTheme

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3 years ago in reply to: Error with WPBakery #1218822

Jackie
NooTheme

Topics: 0
Posts: 2314

Hello.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check that issue soon.

Thanks.

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3 years ago in reply to: after install the theme, there is no content in my website #1218821

Jackie
NooTheme

Topics: 0
Posts: 2314

you can send that info in this topic, please check to "Set as private reply" box, that will help you protect that info.

https://prnt.sc/z9VXgF8TlkNJ

Thanks.

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3 years ago in reply to: register “new user” does not work #1218818

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

Can I deactivate some plugins on your site? Maybe the issue is from the plugin config.

Thanks.

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3 years ago in reply to: Contact form on resume detail page not working #1218817

Jackie
NooTheme

Topics: 0
Posts: 2314

Yes, if you need help, please let us know again.

Thanks.

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3 years ago in reply to: Contact form on resume detail page not working #1218814

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

We have fixed the login issue on your site by changing the source code at the file:

/Volumes/Work/www/noopress/jobmonster/wp-content/themes/noo-jobmonster/framework/common/noo-captcha.php line 42.

Please access your site and get a new Google reCaptcha key.

Thanks.

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3 years ago in reply to: Contact form on resume detail page not working #1218809

Jackie
NooTheme

Topics: 0
Posts: 2314

Please check the FTP password, it doesn't correct.

Thanks.

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3 years ago in reply to: Contact form on resume detail page not working #1218803

Jackie
NooTheme

Topics: 0
Posts: 2314

This reply has been marked as private.

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3 years ago in reply to: register “new user” does not work #1218800

Jackie
NooTheme

Topics: 0
Posts: 2314

Hello.

Thank you for contacting us.

Please give us your site URL, and admin account again. We will help you check that.

Thanks.

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3 years ago in reply to: Contact form on resume detail page not working #1218799

Jackie
NooTheme

Topics: 0
Posts: 2314

Please give us your site admin, FTP account. We will help you disable recaptcha.

Thanks.

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3 years ago in reply to: First Name and Surname Fields on Registration #1218798

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi Peter.

I can help you do that custom to add the Fist name and last name to the registration form for an extra fee. The price for that custom is $100.

If you agree to do that, please send the money to my Paypal: [email protected], then send us your site info, admin, and FTP account. I'll help you do the custom.

Thanks.

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3 years ago in reply to: Contact form on resume detail page not working #1218792

Jackie
NooTheme

Topics: 0
Posts: 2314

Hello.

Thank you for contacting us.

Please add the Goole Recaptcha key to JobMonster/ Settings/ 3rd APIs config. That will help you fix that issue.

https://prnt.sc/yZjzIs8-DG39

Thanks.

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3 years ago in reply to: employer – registration step 2 layout #1218791

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

Sorry for the late response.

We have checked and fixed the layout of the job package on both pages.

Please recheck it.

Thanks.

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3 years ago in reply to: Editing resume listing result #1218790

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

To remove the category on the resume listing, please go to customize/ Resume/ Resume list and uncheck to the category on that field options. https://prnt.sc/g1UT5MJCECtl

To add the name, please edit the source code on that file above

/wp-content/themes/noo-jobmonster/layouts/resume/loop/list.php

Thanks.

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3 years ago in reply to: after install the theme, there is no content in my website #1218789

Jackie
NooTheme

Topics: 0
Posts: 2314

Hello.

Thank you for contacting us.

Please give us your site URL and admin account. We will help you check it soon.

Thanks.

Add New Note to this Reply

3 years ago in reply to: Joomla Updates & Video background doesn’t play #1218788

Jackie
NooTheme

Topics: 0
Posts: 2314

Hello.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check it soon.

Thanks.

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3 years ago in reply to: Map not showing in job preview #1218772

Jackie
NooTheme

Topics: 0
Posts: 2314

Please update your chrome browser and try it again. Or wait until the weekend, we will get the windows device to help you check that issue. I have the script to load the map at the preview job, I don't think that issue from the browser.

Thanks.

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3 years ago in reply to: Make Job description and Company description mandatory #1218771

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

We have tried the custom code, it doesn't work with the WP Editor field. You can try to use the default content for the Job Description and Company description to avoid the empty content for that field.

Thanks.

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3 years ago in reply to: employer – registration step 2 layout #1218770

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi.

Thank you for contacting us.

Please check the admin account again, it doesn't correct. https://prnt.sc/kWU_engwD6rL

Thanks.

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3 years ago in reply to: Can log in without verifying email on iPhone #1218768

Jackie
NooTheme

Topics: 0
Posts: 2314

Hello.

We have checked that function on our mobile device, it doesn't work if you don't verify the email.

Please recheck it.

Thanks.

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3 years ago in reply to: apply button disappear on theme builder #1218767

Jackie
NooTheme

Topics: 0
Posts: 2314

Hello.

Thank you for contacting us.

Please give us your site URL, and admin account. We will help you check that issue soon.

Thanks.

Add New Note to this Reply

3 years ago in reply to: Map not showing in job preview #1218758

Jackie
NooTheme

Topics: 0
Posts: 2314

I'm using mac os with a chrome browser. What is your device?

Thanks.

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3 years ago in reply to: Editing resume listing result #1218757

Jackie
NooTheme

Topics: 0
Posts: 2314

Hi again.

To show the category or custom field in the resume listing, you can use the option at customize/ Resume/ Resume list and check the show field options. https://prnt.sc/g1UT5MJCECtl

To remove the resume author and change the resume title, please change the source code in this file:

/wp-content/themes/noo-jobmonster/layouts/resume/loop/list.php line 177-187

Please recheck it.

Thanks.

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3 years ago in reply to: Apple iphone chrome home logo problem #1218756

Jackie
NooTheme

Topics: 0
Posts: 2314

Yes, maybe that issue is from the chrome version on your device.

Thanks.

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3 years ago in reply to: Make Job description and Company description mandatory #1218755

Jackie
NooTheme

Topics: 0
Posts: 2314

Hello.

You can try the solution in this article to make it mandatory for the job description field.

https://wp-qa.com/wordpress-mark-wp_editor-required-field-in-form

Maybe that can help you.

Thanks.

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3 years ago in reply to: There has been a critical error on this website. #1218754

Jackie
NooTheme

Topics: 0
Posts: 2314

Hello.

Thank you for contacting us.

Please give us your site URL, admin, and FTP account. We need to debug the source code to help you fix the issue.

Thanks.

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