Jackie

[Jackie]

Hello.

Thank you for contacting us.

We have checked and updated the Jobmonster Elementor Addon plugin to fix the issue with Elementor.

Please check it again.

Thanks.

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[Jackie]

Yes, if you need help, please let us know again.

Thanks.

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[Jackie]

Yes, we are still in Vietnam. Let us know how to access your site back-end again.

You can download the theme package from Envato, using the FTP to rename the current theme folder and upload the new file again. That will help you update the theme and have the old version.

Thanks.

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[Jackie]

Please give us the site admin account again. Maybe you have changed the password. We can't access to your back-end.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

The feature jobs depend on the employer's job package. https://prnt.sc/jaI-gVg_05vU

The employer can't set the feature for the job if used up featured times

Please check it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

You need to update the theme first, then you can update the plugin. We have removed some functions from the theme to the plugin as required by Envato.

Sorry for that issue, please check it again. And can you check the admin URL? We can't access to your site back-end.

Thanks.

 

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[Jackie]

Hello.

Thank you for contacting us.

We have checked your site and found the issue with the Google map API key config:

Google Maps JavaScript API error: RefererNotAllowedMapError

https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error

Your site URL to be authorized: https://jobs.antibodyresource.com/jobs/phd-candidates/

Maybe you need to add this URL:  https://jobs.antibodyresource.com/jobs/ to your API key config.

Please check it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

We have checked and fixed that issue on your site.

Please check it again.

Thanks.

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[Jackie]

Hi Peter.

We have checked and added the job views to your job management table.

Please check it again.

Thanks.

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[Jackie]

Hi Peter Lowen.

Please give us your site URL, admin account. We will help you add the custom code to display that content on your back-end.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

For the job application, you can see the all application for the job at the back-end, please check screen options on the job management.

For the job views, we have checked and added that option to job management. If you want, we can help you add that option to your site.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

To add the Google API key, please add the key at Jobmonster/ settings/ 3rd API config.

Please check it again.

Thanks.

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[Jackie]

Yes, if you need help, please let us know again.

Thanks.

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[Jackie]

Hi again.

For the resume field, please change that field at jobmonster/ custom field config: https://prnt.sc/EfsBqK0lL3ax

For the search addon, please translate at the plugin: https://prnt.sc/gXq9WGhnQUAA

Please check it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Yes, you can add another menu for the candidate by adding the custom code at this file: wp-content/themes/noo-jobmonster/layouts/heading.php line 948.

Thanks.

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[Jackie]

Hi again.

We have changed the source code to help you display two products columns on the mobile.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked and set up the web content as our demo. For some placeholder images, you can get them on our demo page.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed that issue on your site. Now you can use the categories filter.

Please check it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Yes, the Spanish language file is included in our theme. You can use the Loco Translate plugin to translate more strings as you want. https://prnt.sc/bOcW1LTecOGI

Please check it again.

Thanks.

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[Jackie]

Yes, our forum attached file limit 1Mb. Please give us your site admin and FTP account again. We will help you debug that issue.

We have checked the source code, it only uses the WP core function to check the username_exists. I'm afraid the username already exists.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

I'm not sure about that, but you can check the article to void spam email: https://coherentpath.com/rarelogic/blog/how-to-prevent-emails-from-going-to-spam/

Maybe that can help you.

Thanks.

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[Jackie]

Hi again.

Please check the attached file again. We don't receive that file.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Sorry, I'm not sure about that question, but we have the option for the employer to limit the resume view limit. You can check it on the employer package. https://prnt.sc/KUb2ObOX814I

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have fixed that issue, but we need to know about that email template. Maybe that overwrites the function from WordPress and make our email template wrong.

Please let us know again.

Thanks.

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[Jackie]

Please check your browser cache again. We still see the icon.

Thanks.

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