Jackie

[Jackie]

Hi.

Thank you for contacting us.

Sorry, please explain more about the Zoho CRM. We will help you check it with our theme.

Thanks.

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[Jackie]

Hi.

Thank you for your feedback.

If you need help, please let us know again.

Thanks.

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[Jackie]

Hi again.

Can you give us the FTP account? We need to debug the source code. The WP File Manager load too slowly. We can't check that.

And do you have limited access to this site? We have got the limit when refreshing the website.

Thanks.

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[Jackie]

Hi again.

We have been able to access your back-end dashboard, maybe you have fixed that issue.

1. For the member front-end dashboard text color issue, we have added the CSS to help you change the text color to white. Please recheck it.

2. We have the option to show the Current Username for the front-end dashboard title, you can check it at the setting:  https://prnt.sc/3WPpYXqM7MP3

3. Please give us the query for the job alert. We will help you check it again.

4. Please go to JobMonster/ Settings/ Member menu and enable the menu for the Employer and Candidate at the font-end. https://prnt.sc/LQE5HSVhzJJl

Please recheck it.

Thanks.

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[Jackie]

Hi again.

I have checked your job details and don't see the content value for the schema. http://schema.org/Place

Please give us your site admin account. We will help you check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

Sorry, we can't help you change the time range from hours to 30 minutes.

To add the level on the calendar, you need to change the source code at the file wp-content/plugins/noo-timetable/templates/shortcodes/ntt-schedule.php line 477 to 486.

Please recheck it.

Thanks.

 

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[Jackie]

Hi again.

I tried to use the search form, it still shows the result. https://prnt.sc/xyj0e9ne8kCH

Please give us the video about that issue, we will help you check it again.

Thanks.

 

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[Jackie]

Hi.

Thank you for contacting us.

Sorry, we don't understand your question. Please clear it again.

We still see the search form and property listing on your home page. https://prnt.sc/hukTfbR0unYb

Please recheck it.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

For the third sub-location, you can add the sub-location for the sub-location taxonomy.

https://prnt.sc/ELOKBk2UQu37

Please recheck it.

Thanks.

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[Jackie]

Hi again.

I don't receive the email alert. Maybe the issue was when I forgot to select the category or location field. I have created another alert with the category and location fields selected to recheck it.

Please wait for us.

Thanks.

 

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[Jackie]

Hi again.

The FTP account returns an empty folder. Please check the account config again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

When the job expired, you will see the filter expired at the job management. https://prnt.sc/LVgyHjQ09ewn

Maybe you don't have an expired job.

Please recheck it.

Thanks.

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[Jackie]

Yes, please enable the option at the Customize/ Job & Company/ Job/ Schema.

Then use the Google Schema to test your job posting to know more about the field missing.

https://developers.google.com/search/docs/advanced/structured-data

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

1. When the job expired, the job status at the back-end still is active. But for the employer dashboard, will have the label expired.

2. Yes, the employer and reposting the expired job.

You can check it on our demo website.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

For the job submission at the front-end, it will automatically use the employer email to get the notification.

For the back-end, we have the option "Notification email", which field is used for the admin wants to use another email to receive the job application. When you use that field, the employer will not get the email notification from that job.

Please recheck it.

Thanks.

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[Jackie]

Please give us your FTP and admin account. We need to check the source code.

Thanks.

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[Jackie]

Yes, I see that. Can you clone the website to another server and give us that site info? We will check that issue on the clone to avoid an effect on your customer.

Thanks.

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[Jackie]

Hi Jay91.

Do you want to do the custom job? We can help you do that with an extra fee.

Thanks.

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[Jackie]

Hi again.

We still can't access your website. Do you have to change something on your site?

Please let us know again and give us the FTP account. We need to access your source code.

Thanks.

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[Jackie]

Thanks, if you need help, please let us know again.

Thanks.

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[Jackie]

Hi again.

We have checked and imported the demo data, and image to your site.

Now you can edit the website as you want.

Please recheck it.

Thanks.

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[Jackie]

Hi again.

Please check the admin account. It doesn't correct. We can't access to your site.

Thanks.

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[Jackie]

Yes, we have checked your application, all your applications have attached files.

We also check the application form for the job, it still required the upload CV file before sending the application. I'm not sure about that. If you still have the issue, please let us know again.

Thanks.

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[Jackie]

Yes, we have created a new job alert. We will wait and let you know soon when have a new job posting.

Thanks.

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[Jackie]

Hi again.

We have used the Loco Translate plugin to help you change the string.

https://prnt.sc/7OoO_QU_f1H0

https://prnt.sc/Om8GnRFdfyys

Please recheck it.

Thanks.

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