Jackie

[Jackie]

Hi.

Please check the Maps JavaScript API, and don't forget to add your site URL to the API key config.

Thanks.

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[Jackie]

Hi.

I'm afraid the issue is with your Google API key, please recheck it again.

Or give us your site URL, and admin account. We will help you check it.

Thanks.

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[Jackie]

Hi.

To hide the candidate name and avatar on the resume details, you can't use the CSS to hide that info, you need to edit the source code in this file:

wp-content/themes/noo-jobmonster/layouts/heading.php line 230 to 690. This is the code to display the resume on the heading.

Please use the function to check the employer login: Noo_Member::is_employer(), that function will return to true or false to check the employer login.

Thanks.

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[Jackie]

Hi.

I have checked the Manage Application page, it doesn't have the "Search by candidate" placeholder on the search form. https://prnt.sc/Ml9TeOXUNC1l

Can you give us the full layout of that page? We will help you check it again.

Thanks.

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[Jackie]

Hi.

The Resume refresh function is the option to refresh the time to publish the resume. That will help you make the resume for the first listing.

The user still can edit/update the resume without the refresh time limit.

When you disable that option, the candidate will not use the feature to refresh the resume. It will not change the date post of the resume.

If you still have questions, please let me know again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

With the Loco translate plugin, please re-locate your translate language file to the system folder, that will avoid affect when an update on the main POT file in the future.

https://prnt.sc/Mml3sH7aEa7k

Please recheck it.

Thanks.

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[Jackie]

Hi again.

Please use the field type Map Picker for the _full_address field. https://prnt.sc/I6KIuoZNNLtp

That will help you display the map on the job details.

Please recheck it.

Thanks.

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[Jackie]

Hi.

To fix that issue, you can use the custom CSS below:

.noo-pricing-table .pricing-header .pricing-value .noo-price .amout { display: block; }

Please recheck it.

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[Jackie]

Hi.

Thank you for contacting us.

We have an issue when accessing your back end. https://prnt.sc/6S6PG0czyPio

Please recheck it.

Thanks.

 

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[Jackie]

Hello.

We have checked and fixed that issue on your site.

Please recheck it.

Thanks.

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[Jackie]

Hi.

Please go to edit the shortcode, you will see the button to add more before/after images.

If you have more than 1 before/after image, it will display as the slide.

https://prnt.sc/-rgYqJVHrAxX

Thanks.

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[Jackie]

Hi.

The issue with the widget Instagram, we don't use that widget to get the Instagram feed.

Thanks.

 

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[Jackie]

Hi Joseph.

Sorry for the late response.

I don't see the script file on your site, maybe you have used 3rd plugin to optimize the source code and script.

Please let us know again if you need help.

Thanks.

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[Jackie]

Yes, maybe the issue from your server request, please check it and let us know again if you need help. We will try to help you.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Do you mean the job details? Yes, we have supported the google map on the job details.

Thanks.

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[Jackie]

Hi.

The search by Distance doesn't work with Postcode, it only works with address input.

Thanks.

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[Jackie]

Hi.

Sorry for the late response.

We have checked and fixed that issue on your site.

Please recheck it.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed the application management issue. Please clear your cache and recheck it.

Thanks.

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[Jackie]

Hi.

We have checked and found the issue from our source code.

Now it can send the notify email to the guest user.

Please recheck it.

Thanks.

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[Jackie]

Hi Jay,

I still don't know why it can't save the application attached file of some candidates. Do you contact the candidate to ask for the file attachment type or the step-to-step application for the job? Maybe I can know some issues from the file type or name.

Thanks.

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[Jackie]

Hi Sophia.

We have checked our site, it still works fine. Please give us your site info again. We will help you check that issue.

Thanks.

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[Jackie]

Hi.

Do you want to hide the info on the modal popup? Please check the config at NooTimetable/ Schedule: https://prnt.sc/l4leTolpm8fM

You will see the option to show/hide the info on the modal popup.

Thanks.

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[Jackie]

Hi [email protected]

Thank you for contacting us.

Sorry, do you mean the filter on the schedule? On our site, it still works fine. Please give us your site URL and admin account, and we will help you check it soon.

Thanks.

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[Jackie]

Hi [email protected]

Thank you for contacting us.

Sorry, do you mean the filter on the schedule? On our site, it still works fine. Please give us your site URL and admin account, and we will help you check it soon.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check it soon.

Thanks.

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