Jackie

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Viewing 25 posts - 1,026 through 1,050 (of 2,261 total)
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  • 2 years, 10 months ago in reply to: Filter fails when moving forward a week. #1219286

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi [email protected]

    Thank you for contacting us.

    Sorry, do you mean the filter on the schedule? On our site, it still works fine. Please give us your site URL and admin account, and we will help you check it soon.

    Thanks.

    2 years, 10 months ago in reply to: Subscribe to Calendar Preview Background Color #1219285

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check it soon.

    Thanks.

    2 years, 10 months ago in reply to: Slideshow not showing correctly #1219284

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi.

    We have checked your site, everything works fine. https://prnt.sc/MjyuBxaI2muO

    Please recheck it and let us know again if you need help.

    Thanks.

    2 years, 10 months ago in reply to: Error when moving website to new hosting platform #1219282

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin, and FTP account.

    We need to enable debugging and check the source code to help you fix that issue.

    Thanks.

    2 years, 10 months ago in reply to: Structured Data for Google #1219267

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi.

    We have added that function to your child's theme. It needs to add 2 functions in the child theme to avoid that issue.

    Please recheck it.

    Thanks.

    2 years, 10 months ago in reply to: can’t see applications on manage application #1219262

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314
    This reply has been marked as private.
    2 years, 10 months ago in reply to: Structured Data for Google #1219261

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi.

    You also have that info at the top heading under the job title. If you want to display that info under more information, please edit the source code in the file:

    /wp-content/themes/noo-jobmonster/framework/job/job-custom-fields.php line 481 function jm_job_display_custom_fields()

    Thanks.

    2 years, 10 months ago in reply to: How can I add additional 2 fields on job search in elementor #1219260

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi.

    As I see, you are using Elementor add-on. Please go to this file:

    wp-content/plugins/jobmonster-addon/includes/elementor-extra/advanced_search.php find the "pos3" config and add the option for "pos4, pos5" with the same struct as pos3.

    That will help you add more fields for the advanced search forms.

    Please recheck it.

    Thanks.

    2 years, 10 months ago in reply to: Structured Data for Google #1219257

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi.

    We have checked and helped you remove the source code issue.

    Please recheck it.

    Thanks.

    2 years, 10 months ago in reply to: How can i limit the proximity distance to 30KM? #1219252

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi.

    Thank you for contacting us.

    To limit the proximity distance to 30km, please change the source code in the file:

    wp-content/themes/noo-jobmonster/framework/job/job-enqueue.php line 160

    'distance_slider_max_value'     => apply_filters('noo_distance_slider_max_value', 100),

    to

    'distance_slider_max_value'     => apply_filters('noo_distance_slider_max_value', 30),

    Please recheck it.

    Thanks.

    2 years, 10 months ago in reply to: Slideshow not showing correctly #1219251

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check it soon.

    Thanks.

    2 years, 10 months ago in reply to: Where do I generate a shortcode in Divi? #1219250

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Yes, please hover over the shortcode, click to noo icon, and it will pop up the modal config. Change the default view config to monthly. That will help you display the month view for the calendar. https://prnt.sc/oe8LnRQOo6iR

    Thanks.

    2 years, 10 months ago in reply to: manage employer package from wp admin #1219249

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi.

    Thank you for contacting us.

    1. To change the company package, you need to create a new order and select the correct package and custom in the WooCommerce order. Set order status to complete, which will help you change the company package.

    2.  I'm not sure about that question, you don't want the employer font-end dashboard? Please explain more details about that question.

    Thanks.

    2 years, 10 months ago in reply to: Can’t register new user #1219238

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi.

    Thank you for contacting us.

    We have checked and fixed that issue on your site.

    Please recheck it.

    Thanks.

    2 years, 10 months ago in reply to: map locathion is wrong. it’s showing othr place. API is OK #1219233

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi.

    Please give us your site admin account. We need to access your website.

    As I see, your logo is too big, we can help you add CSS to reduce the logo to fit with the header.

    Thanks.

    2 years, 10 months ago in reply to: Expired jobs can not be retrieved #1219232

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi again.

    For the database, please check the wp_post table, you will see the job listing on this table.

    But changing that status on the database doesn't affect it. We have checked the job closing date to set the job status to expired. If you want the job to activate again, please change the job closing value.

    Thanks.

    2 years, 10 months ago in reply to: Calculation of Views #1219231

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hello.

    Thank you for contacting us.

    For the job count, we check the visit and set the cookies for each visit in 3 days. You can check the code at file wp-content/themes/noo-jobmonster/framework/functions/noo-utilities.php line 1024

    Please recheck it.

    Thanks.

    2 years, 10 months ago in reply to: How are views calculated #1219230

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Yes, please copy the function to the child theme and change the cookie time to the value you want.

    Thanks.

    2 years, 10 months ago in reply to: Structured Data for Google #1219229

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi.

    We have checked and enabled the Schema for the job details. https://prnt.sc/vE7UT35yYNAc

    Please recheck it.

    Thanks.

    2 years, 10 months ago in reply to: Jobmonster Elementor Addon not compatible with the latest Elementor #1219227

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi.

    We have checked and fixed that issue on your site.

    The issue from the conflict with your Elementor and Elementor Pro. After updating the Elementor, now it works fine.

    Please recheck it.

    Thanks.

    2 years, 10 months ago in reply to: Site Loading Problem #1219226

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi.

    We have checked the ajax function, it can't reduce the response time when you increase the job items.

    We also reduce the content loading and check the query but it is not ok.

    Maybe you should reduce the job items to 10. That will works fine.

    Please recheck it.

    Thanks.

    2 years, 10 months ago in reply to: How are views calculated #1219218

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hello.

    Thank you for contacting us.

    For the job count, we check the visit and set the cookies for each visit in 3 days. You can check the code at file wp-content/themes/noo-jobmonster/framework/functions/noo-utilities.php line 1024

    That is why the job count and google analytics are different.

    Please recheck it.

    Thanks.

     

    2 years, 10 months ago in reply to: Where do I generate a shortcode in Divi? #1219216

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi karlooo.

    You can create a page and use the default editor to create a shortcode, then copy the shortcode to the Divi page.

    https://prnt.sc/v7-5EF71Fc-s

    Please recheck it.

    Thanks.

    2 years, 10 months ago in reply to: Structured Data for Google #1219204

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi.

    For the child theme, you only can overwrite the layouts folder. For the theme function, you need to copy the function to the functions.php file.

    We have added your custom function to the functions.php file, now you can have the google struct data.

    Please recheck it.

    Thanks.

    2 years, 10 months ago in reply to: Change icon and design of the job offer header #1219203

    Jackie
    NooTheme
    Topics: 0
    Posts: 2314

    Hi.

    For the child theme, you only can overwrite the layouts folder. For the theme function, you need to copy the function to functions.php file.

    We have added your custom function to functions.php file.

    Please recheck it.

    Thanks.

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