Jackie's Replies | NooTheme

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2 years, 1 month ago in reply to: Trouble with updating the theme #1220353

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

Thank you for contacting us.

1. I still can see the purchase code registered under your account. It is available until July 11, 2023

2. For the file download from Envato, please extract the file and install the file noo-jobmonste.zip in the theme files folder.

3. Please give us your staging site info and admin account. We need access to your site to help you check the issue.

Thanks.

Thanks.

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2 years, 2 months ago in reply to: I’m facing issues after installing the theme and its plugins. #1220342

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

I'm afraid the issue is from your browser cache. It works fine on my browser.

https://prnt.sc/Q2GCb-3F-WJ8

https://prnt.sc/vEaNrrYqVSJT

Please recheck it.

Thanks.

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2 years, 2 months ago in reply to: I’m facing issues after installing the theme and its plugins. #1220340

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

We have checked and fixed that issue on your site.

Now you can edit your create a new page with WP Bakery page builder.

Please recheck it.

Thanks.

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2 years, 2 months ago in reply to: Getting The passed in client_id is invalid ” 862e27jlzrem1u” error. #1220339

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

I have checked and fixed that issue on your site.

Now you can login with linkedin.

Please recheck it.

Thanks.

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2 years, 2 months ago in reply to: Companies – Sort by Featured? #1220338

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

Thank you for contacting us and sorry for the late response.

Do you want to show only the featured company or sort the featured company into the first listing?

Please let us know again. We will help you check the query to filter by the featured.

Thanks.

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2 years, 2 months ago in reply to: Map refresh after 20 to 30 hours. Is there any way to refresh the map fast. #1220335

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

I have checked the Test job. I added the address to the Test job to display the job on the map. After adding the address, the job has shown on the map. Then I remove the test job. As you see, the job also disappears from the map. It doesn't take 20 hours to refresh the job map.

Please recheck it.

Thanks.

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2 years, 2 months ago in reply to: how to put the Job location into the map instead of the Company location? #1220334

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi again.

Do you want to remove the checkbox "The same as company address"?

Please go to this file: wp-content/themes/noo-jobmonster/framework/libs/custom-fields/render-fields.php and remove the source code from lines 366 to 390.

That will help you hide the checkbox.

Please recheck it.

Thanks.

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2 years, 2 months ago in reply to: I’m facing issues after installing the theme and its plugins. #1220326

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

Thank you for contacting us.

I have checked and helped you import the demo data with the WPBakery page builder.

Please recheck it.

Thanks.

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2 years, 2 months ago in reply to: Map refresh after 20 to 30 hours. Is there any way to refresh the map fast. #1220325

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

I have checked your site. For the company info on the map, we also have the option to hide the company on the shortcode. I have helped you turn off the company.

For the job display, I have checked your job and found the issue, it missed the map and address info. Please add the info to your job as the "School Security Guard - Fredericksburg" job. https://prnt.sc/cdOAu7vPt9ej

Please recheck it.

Thanks.

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2 years, 2 months ago in reply to: Uncaught Error: Call to undefined function vc_map_get_attributes() #1220323

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi agsobol.

Please give us your site URL and admin account. We need access your site to help you check that issue.

Thanks.

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2 years, 2 months ago in reply to: I tried to import the companies using WP All Import plugin but getting error. #1220322

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

I only tested import for the company not for the job. But you can do the same with the job import.

It doesn't have the limit import but if you have a large file, it also depends on your server config.

For the job location, you need to import the latitude and longitude to get the correct position.

Please recheck it.

Thanks.

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2 years, 2 months ago in reply to: Job location/full address fields are not shown in the “Post a Job” page #1220321

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

Thank you for contacting us and sorry for the late response.

Please give us your site URL, and admin account. We need access your site to check the config to display the Job Location field.

Thanks.

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2 years, 2 months ago in reply to: Need to update Slider Revolution #1220308

Jackie
NooTheme

Topics: 0
Posts: 2315

This reply has been marked as private.

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2 years, 2 months ago in reply to: Unable to view Job Applications. #1220307

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

I have checked and helped you fix the issue when clicking to edit the application. Please recheck it.

Thanks.

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2 years, 2 months ago in reply to: I tried to import the companies using WP All Import plugin but getting error. #1220299

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

I have run the company import to your site and it still works fine with WP all import plugin. https://prnt.sc/NOiuN1VUkeAU

https://prnt.sc/e7M6iPcw0P9d

Please recheck it.

Thanks.

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2 years, 2 months ago in reply to: Similar to Can’t register new user, edit existing user #1220298

Jackie
NooTheme

Topics: 0
Posts: 2315

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2 years, 2 months ago in reply to: Disabling job schema as I have SEO plugin schema #1220297

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

To disable the Schema JobPosting for the job details, please go to Customize/ Job & Company/ Single Job and disable the option: "Enable Schema JobPosting".

Please recheck it.

Thanks.

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2 years, 2 months ago in reply to: Unable to view Job Applications. #1220296

Jackie
NooTheme

Topics: 0
Posts: 2315

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2 years, 2 months ago in reply to: 2 problems in demo installing #1220282

Jackie
NooTheme

Topics: 0
Posts: 2315

Yes, because I need to reset the data to import the demo data.

Please recheck it.

Thanks.

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2 years, 2 months ago in reply to: Login popup translation #1220279

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

Thank you for contacting us.

1. For the login pop-up form, I see, it is still translated on the main page. Please recheck it.

2. For the search form on the main page, it still displays the center on the desktop. If you want to increase the width or any else. Please let me know again.

Thanks.

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2 years, 2 months ago in reply to: Similar to Can’t register new user, edit existing user #1220278

Jackie
NooTheme

Topics: 0
Posts: 2315

This reply has been marked as private.

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2 years, 2 months ago in reply to: Getting 503 error again and again on the site. #1220277

Jackie
NooTheme

Topics: 0
Posts: 2315

Thank you for your feedback.

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2 years, 2 months ago in reply to: Map refresh after 20 to 30 hours. Is there any way to refresh the map fast. #1220276

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

Please send me the site info again. Don't forget to set a private reply for your reply with site info.

https://prnt.sc/ZZtwG2RaU3v2

Thanks.

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2 years, 2 months ago in reply to: Profile image #1220275

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

Thank you for contacting us.

I have checked your site and found the conflict with jQuery. Do you have any config for the script on your site? I see the script doesn't work on your site. Please let me know again. That can help you resolve the issue.

Thanks.

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2 years, 2 months ago in reply to: List of all art assets needed #1220274

Jackie
NooTheme

Topics: 0
Posts: 2315

Hi.

1. For the images in our theme, you can check the folder: wp-content/themes/noo-jobmonster/assets/images

2. To change the "Get JobMonster App ..." section, please go to edit the page, and scroll down, you will see the content to edit that section: https://prnt.sc/atd9TfNRj5Gn

Please recheck it.

Thanks.

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