Jackie

Forum Replies Created

Viewing 25 posts - 701 through 725 (of 2,050 total)
1 2 3 … 28 29 30 … 80 81 82
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  • 1 year, 12 months ago in reply to: Is there a way to convert the site shortcodes to elementor? #1219677

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Thank you for your feedback.

    If you need help, please let us know again.

    Thanks.

    1 year, 12 months ago in reply to: Cart backgroung #1219676

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    We have checked and helped you fix all the issues.

    If you need help, please let us know again.

    Thanks.

    1 year, 12 months ago in reply to: Quantities of my products overlap their name. Desktop version #1219675

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    We have checked and helped you fix all the issues.

    If you need help, please let us know again.

    Thanks.

    1 year, 12 months ago in reply to: Update to Theme or Plugins – Paused – Error Message #1219674

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    I can't access your website. "There has been a critical error on this website. Please check your site admin email inbox for instructions."

    Maybe have an issue with your source code.

    Please give us your FTP account. We will help you debug the issue.

    Thanks.

    1 year, 12 months ago in reply to: Cart backgroung #1219643

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    I have added CSS to help you fix that issue.

    Please recheck it.

    Thanks.

    1 year, 12 months ago in reply to: Import Demo #1219642

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check it soon.

    Thanks.

    2 years ago in reply to: Error Codes – look Attachment #1219636

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    I need to access your source code to help you fix that issue.

    Can you give me the FTP account?

    Thanks.

    2 years ago in reply to: Registration form is overflow #1219635

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Thank you for contacting us.

    To fix that issue, please add the custom CSS below:

    .form-group {
    overflow: hidden;
}

    Thanks.

    2 years ago in reply to: Cart backgroung #1219634

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Thank you for contacting us.

    I have checked and helped you fix all the issues.

    Please recheck it.

    Thanks.

    2 years ago in reply to: Automatically remind employers again when applicants are waiting for response #1219620

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103
    This reply has been marked as private.
    2 years ago in reply to: Override template files stored in “/framework/” folder via child theme #1219618

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Maybe the file in the child theme also needs to require another function in another file. You also need to copy that file to the child theme.

    Please give us the FTP account. We will help you check that.

    Thanks.

    2 years ago in reply to: Changing the order of job content meta inside loop (output via Noo jobs) #1219617

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    I have checked the source code, it also gets the order from the show fields option at the customize/ jobs & company/ job list/ show fields.

    I have changed the source code at file: /wp-content/themes/noo-jobmonster/framework/job/job-template.php line 118 to help you change that order.

    Please recheck it.

    Thanks.

    2 years ago in reply to: Error Code #1219615

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Yes, I have edited the source code at file: /wp-content/themes/noo-jobmonster/framework/functions/noo-theme.php line 26 to fix the issue when you don't select the company for the job.

    Please recheck it.

    Thanks.

    2 years ago in reply to: Does Noo Jobmonster Theme’s latest version support WordPress latest version #1219614

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Give us one month. We still have another project that needs to finish first.

    We will check and give you an update in the last month of December.

    Thanks.

    2 years ago in reply to: noo counter icon color & job update on Desktop version #1219613

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi Ruben.

    You can use the custom CSS below to change the icon color of the noo counter icon.

    .noo-counter-icon .noo-counter-item i { color:#yourcolor; }

    Please recheck it.

    Thanks.

    2 years ago in reply to: Error Codes – look Attachment #1219612

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Please give us your site admin account again. Maybe you have changed that.

    Thanks.

    2 years ago in reply to: If i select slider nothing appears / “View profile” don’t work. And others.. #1219611

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account.

    We will help you check it soon.

    Thanks.

    2 years ago in reply to: Demo and Logo issue #1219610

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Thank you for contacting us.

    We have checked and helped you config the site demo.

    For the logo issue, we also have the config at the page to overwrite the logo at customize.

    I have helped you change that logo on the home page.

    Please recheck it.

    Thanks.

    2 years ago in reply to: change the size of the box on the homepage #1219609

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi again.

    We have checked and helped you fix all the issues 1,2,3,4.

    Please recheck it.

    Thanks.

    2 years ago in reply to: content on WPBakery shortcode is not translated in advanced mode #1219608

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    I have checked your website and the source code, you can't translate the shortcode via the string translate option of WPML. For some shortcodes, it doesn't show the shortcode content as the string to translate. It will decode the config.

    Please go to edit the page and edit the shortcode to translate the shortcode config. https://prnt.sc/DuIFscm_QPDs

    Thanks.

    2 years ago in reply to: WPBakery Page Builder Plugin – Needs Updating #1219607

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Thank you for contacting us.

    I have updated the WPBakery plugin on our server.

    Please remove the version on your website and reinstall it again. It will get a new version from our server.

    Thanks.

    2 years ago in reply to: employer packages expires before the time limit #1219596

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Thank you for contacting us.

    Can you give us the employer user account have that issue? We need to login your website under that user to help you check the job package issue.

    Thanks.

    2 years ago in reply to: Automatically remind employers again when applicants are waiting for response #1219595

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Thank you for contacting us.

    Sorry, our theme doesn't support that function to remind the application to the employer. As you see, the employer also received the email for the new application.

    They also see the notice beside the user when login into your site. https://prnt.sc/KxEojeW5do1r

    Please recheck it.

    Thanks.

    2 years ago in reply to: 404 error job offer #1219594

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi.

    Thank you for contacting us.

    To avoid the job status change to expired, you can increase the Job's Expiration date field: https://prnt.sc/8UUNS2jMt5vP

    Or change the source code at file: wp-content/themes/noo-jobmonster/framework/job/job-expired.php line 18-40 to disable the cron action for the expired job.

    Please recheck it.

    Thanks.

     

    2 years ago in reply to: content on WPBakery shortcode is not translated in advanced mode #1219593

    Jackie
    NooTheme
    Topics: 0
    Posts: 2103

    Hi again.

    I have set it private for your reply, but maybe you have changed the password. Please give us your site admin account again. Don't forget to set "Private reply" for your site info. https://prnt.sc/iN0mjlSLNtHf

    For the symbol on the shortcode, that is the shortcode config. Please give us access to your website. We will help you check it.

    Thanks.

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Viewing 25 posts - 701 through 725 (of 2,050 total)
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