Jackie

[Jackie]

Hi Josvilmin.

We have checked and helped you import the demo data.

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

You can disable the Google font loading in our theme by removing the source code in this file:

wp-content/themes/noo-ivent/includes/functions/noo-enqueue-css.php

But the fonts.googleapis.com also loads from the 3rd plugin as WPBakery page builder, revolution slider. I am afraid you can't disable all the fonts required from the 3rd plugin.

Please recheck it.

Thanks.

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[Jackie]

Hi.

I have checked your site and found some issues.

With the contact page, it has changed the font-awesome icon. I'll update our theme to fix that issue, but please give us your site admin account. We will help you fix that issue on your site.

2. For Instagram, we don't use that widget to get the Instagram post. It needs to use 3rd plugins for the Instagram post.

4.  We don't support the Instagram and LinkedIn links for the trainer profile. We will update and add that social to the trainer profile.

Thanks.

 

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[Jackie]

Hi.

Thank you for contacting us.

Yes, please give us your site info, admin and FTP account. We need FTP account to debug the source code to avoid critical error.

Thanks.

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[Jackie]

Hi.

Please use the WP All import to import the taxonomy and the job from another site. Export your job to CSV file and use the WP All import to import to your site with JobMonster.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

To use the Elementor page builder, you need to install the required plugin: jobmonster-addon.

You also need to rebuild the page content with Elementor.

Please recheck it.

Thanks.

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[Jackie]

Hi.

For the payment method, we use the payment method from WooCommerce. Please go to WooCommerce/ Settings/ and check the payments tab. https://prnt.sc/RlzL_hJ3Q3WB

Thanks.

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[Jackie]

Hi again.

I have checked the send_notification for the employer email. Via this code:

$notify_email = get_post_meta($job_id, '_application_email', true);
$employer = get_userdata($job->post_author);
if (!empty($notify_email) && strstr($notify_email, '@') && is_email($notify_email)) {
     $to = $notify_email;
} elseif($job->post_author) {
     $to = $employer->user_email;
} else {
     $to = '';
}

It will check the custom field Notification email in the job details first: https://prnt.sc/O1vfrc7NGZxR
If that field is empty, it will get the employer's email. If the employer doesn't receive the application email. Please check the custom field in the job details again.

Thanks.

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[Jackie]

Hi.

Maybe you have changed the domain, this domain test.lj.ly doesn't work.

Please give us your new domain and admin account.

Thanks.

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[Jackie]

Hi.

We have checked and fixed the primary color issue on your site.

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

We can't see your attached file. Please upload the file to another site and give us the link to download it.

We will help you check it soon.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Yes, we are sorting the company by company name, it doesn't support sorting by the custom field.

Thanks.

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[Jackie]

Hi.

Sorry, we don't have the option to add or remove the field in the login/registration form.

Thanks.

 

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We need access your site to help you check that issue.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We need access to your site to help you check the issue.

Don't forget go give us the FTP account to avoid the maintenance mode.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We need access your site to help you check the issue.

Thanks.

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[Jackie]

Hi.

I have checked and helped you fix the issue with WooCommece outdated template files.

Please recheck it.

Thanks.

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[Jackie]

Hi.

1. I have checked your employer account. To restrict access to resume details or candidate contact please change the option at the Jobmonster/ Settings/ Action control: https://prnt.sc/5FdxB8pKTiD8

To hide the candidate info for all users, please set private for View candidate contact options.

2. If you want to add the logo to resume details in the print function, please edit this file content:

wp-content/themes/noo-jobmonster/framework/resume/resume-print.php

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

1. To use the Elementor page builder, you need to activate "Jobmonster Elementor Addon" plugin.

2. We don't have the option to edit the header and footer with Page builder, please go to customize to edit that content.

Thanks.

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[Jackie]

Yes, if you need help, please let us know again.

Thanks.

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[Jackie]

Hi.

Sorry for the late response. As I see, the map shortcode on your site works fine. https://homesolutionmilano.it/home-map-vertical/

Maybe you have to fix that. Please let us know again if you still have the issue.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We will access your site to help you check the issue.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

If you don't want to use the package for the job posting, please go to Jobmonster/ Settings/ Action control and select Employer for the Post Job. https://prnt.sc/SrTj7E592ofW

With that option, every employer will be able to post the job.

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

To edit the field for the job posting, please go to JobMonster/ Custom Fields/ Job tab. At this config, you can remove or add more fields as you want. https://prnt.sc/e7-aL-Q7wjH5

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

To restrict access to the job details, we only have the list action at the JobMonster/ Settings/ Action Controls/ View job details. We don't allow another user group.

Please recheck it.

Thanks.

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