Jackie

[Jackie]

Hi again.

I have checked our theme, it doesn't include that file in the folder wp-content/themes/noo-landmark/includes/realty-portal. Maybe you are using the old version.

Please give us the link again. It expired too quickly. Can you extend the expired time for that link?

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Sorry, our theme doesn't support searching by radius input. You can use the location field and sub-location field for your search form. That also can help you get the correct location for the search form.

Thanks.

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[Jackie]

Hi.

I tried to install the plugin to your site but it doesn't allow me to install it. https://prnt.sc/UWrJLrV5sdKP

Please recheck your server or hosting again.

Thanks.

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[Jackie]

Thank you for your message. I'll check and review our theme to avoid missing the issue on the update.

Thanks.

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[Jackie]

Hi.

To import location taxonomy, you need to use 3rd plugins as WP all Import pro version. The free version doesn't support taxonomy import.

Thanks.

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[Jackie]

Hi.

I have helped you import the demo data. The once-click import demo data doesn't work, so I use the file import in the package and import the manual to your site.

Please recheck it.

Thanks.

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[Jackie]

Yes, that too a small niche, and I don't see that niche before. But you can keep the topic here and other customers can see that. Maybe they can help you more.

Thanks.

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[Jackie]

Hi.

I have checked and fixed that issue on your site.

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for your feedback.

Yes, I have fixed all the issues as you report to our theme, and it will include in the next version. Can you give us a note about the change on your site? We will summarize the note and check the theme to avoid missing the update.

Thanks.

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[Jackie]

Hi.

I have checked and found the issue from the Jetpack plugin. After deactivating that plugin, the search function works fine.

Please recheck it and let us know again.

Thanks.

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[Jackie]

Hi.

Do you think the search function issue is from the PHP version? I'll help you check it now.

Please wait for us.

Thanks.

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[Jackie]

Hi.

I have fixed that issue on your site. Now you can use the reset button for the keyword search.

I have changed the source code in this file: /wp-content/themes/noo-jobmonster/widgets/widgets.php line 1750.

Please recheck it.

Thanks.

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[Jackie]

Hi.

For the old user with the old package, you need to repurchase the package again. It needs to purchase a new package to get the option to access the attached resume file.

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Yes, I see the conflict with Elementor. Please give us your site admin account. We will help you check it soon.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Yes, I see the conflict with Elementor. Please give us your site admin account. We will help you check it soon.

Thanks.

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[Jackie]

Hi.

Yes, with the current license, you can charge your customer to use the service on your site to apply for or post a job.

For the extended license, you can read the link below: https://themeforest.net/licenses/terms/extended

You can integrate the theme to create the product for yourself, and you can sell the product.

Thanks.

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[Jackie]

Hi.

I still see the red color on your site on the front-end.

Do you clear your browser cache? Please recheck it and let us know again if you still don't see the color change.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, and admin account. We will help you check that issue.

Thanks.

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[Jackie]

Hi again.

Maybe the issue is from the PHP version. Can you give us the CPanel account? Can we access your site to downgrade or upgrade the PHP version to check that issue?

Thanks.

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[Jackie]

Hi.

I have checked your site and found the issue from the package config. You forgot to add the limit to the "download Resume Attach Files Limit" config on the job package. https://prnt.sc/ICpu2U6_xE8D

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Yes, if you want to add a specific field to the company, please go to Jobmonster/ Custom Field/ Company tab and add the field as you want. https://prnt.sc/HzDxYwrm7-0g

Then go to customize/ Job & Company/ Single company and check the field on the Show fields option. https://prnt.sc/JvbIqkD303v7

That will help you display that field on the company info in the sidebar on the job details page.

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for your feedback.

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[Jackie]

Hi.

Thank you for contacting us.

The search field title gets the field name from the field in the jobmonster/ custom field: https://prnt.sc/ynhlfD8fN7JX

You can't use Loco translate to translate that field. Please use the WPML to translate that string.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

For the front-end user dashboard, you need to create a page with shortcode [noo_member_account]. https://prnt.sc/jCSByW2RPm3V

And assign that page to the member via the option at the Jobmonster/ Settings/ Member/ Member manager page: https://prnt.sc/Wst4WTpQkL-3

I'm not sure about the Ultimate Member plugin. Maybe it doesn't compatible with our theme.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

You still can use the regular license if you want to charge your customer.

You need to use the extended license if you want to include the theme package to sell to your customer.

Thanks.

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