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AuthorPosts
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Hi.
We have the option on the page settings to overwrite the logo on the customize. https://prnt.sc/hkdAz0m0fxGz
I have helped you remove that config. Now you can see your logo on the home page.
Please recheck it.
Hi.
Please go to edit the page and check the page settings. We also have the option on the page to overwrite the logo of the customize settings.
Please recheck it.
Regards.
Hi.
Thank you for contacting us and sorry for the late response.
We have only the option to require email confirmation when new users register. That can help you avoid the fake email.
If you want to avoid the fake application, we have the option to require admin approval.
Please recheck it on JobMonster/ Settings/ Member.
Thanks.
Hi.
Thank you for contacting us.
Currently, we only support the font icon for the category. We will check and support the image for the category icon.
Regards.
10 months, 2 weeks ago in reply to: error importing demo data / outdated copies of some WooCommerce template files #1220831Hi.
Thank you for contacting us.
Please give us your site URL, admin account. We will access your site to help you check the issue.
Thanks.
10 months, 2 weeks ago in reply to: woocommerce is having problems after updating. I have HTTP error 500. Please hel #1220830Hi.
When I enabled debug, I got this error message: Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 1318912 bytes) in /home/julaytzc/kedjob.com/wp-includes/functions.php on line 5373
So I have added this code to your wp-config.php file: define( 'WP_MAX_MEMORY_LIMIT' , '512M' );
now you can access WooCommerce in your French language. But you should increase the PHP config to avoid that issue: https://prnt.sc/IJGe-4F7LB5F
Please recheck it.
Regard.
10 months, 2 weeks ago in reply to: Issue with company package where no of jobs are overwritten #1220829Hi.
Thank you for contacting us.
Yes, the current logic will overwrite your current package with a new one. So the job posting number will not count to the new package. Because it also depends on your package date for the job posting.
Thanks.
Hi.
Thank you for contacting us.
As I see, you have an issue with the font-awesome library on your site. Please give us your site admin account. We need access to your back-end to check that issue.
Thanks.
11 months ago in reply to: woocommerce is having problems after updating. I have HTTP error 500. Please hel #1220822Hi.
Please give us the FTP account. We need to enable debugging and check the source code to debug the issue with your language.
Thanks.
11 months, 2 weeks ago in reply to: How can we expose our job ads to be publish on 3rd party sites #1220820Hi.
Thank you for contacting us.
Sorry, our theme doesn't support the API to display on other websites.
Thanks.
Hi.
Thank you for contacting us.
Sorry, we don't support the popup for the mobile layout.
Thanks.
Hi.
I have added the loop option to the noo job widget. Now you can turn on/off the loop for the slide.
Please recheck it.
Regards.
Hi.
Thank you for contacting us.
We have checked that widget and found the issue with the loop option of the slide layout.
Please give us your site info, we will access your site to help you fix that issue.
Regards.
11 months, 3 weeks ago in reply to: Company reviews – how do we moderate reviews before it is published #1220812Hi.
Thank you for contacting us.
We have checked and found that issue with the company review form.
Please give us your site URL, and admin account. We will add the code to help you fix the issue.
Thanks.
11 months, 3 weeks ago in reply to: woocommerce is having problems after updating. I have HTTP error 500. Please hel #1220811Hi.
I have checked your site, and maybe the issue is from your language. When I change to profile language of the user to "yeremakha" to English, the WooCommerce page works fine. It only has the issue when I change to site's default language. https://prnt.sc/pOh9WVe5dIAe
Please recheck it.
Regards.
Hi.
Sorry for the late response.
We have checked and fixed the mobile schedule issue. Now you will see the correct day as you select.
Please recheck it.
Regards.
Hi.
Thank you for contacting us.
Please click on Screen Options and disable some columns. https://prnt.sc/ORGRRUgyHLkw
That will help you fix the issue.
Regards.
12 months ago in reply to: Jobs creation time doesn’t show the same for guest or non-login users #1220797Hi.
I have created an account to check that issue. But it still displays the same time with the guest user.
Please recheck it and give us the admin account.
Thanks.
Attachments:
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Thank you for contacting us.
We only use the Name and email from the user profile for the application form, you also can create a custom field for the Application form as you want.
Please recheck it.
Regards.
12 months ago in reply to: woocommerce is having problems after updating. I have HTTP error 500. Please hel #1220795Hi.
Sorry for the late response.
I have activated the WooCommerce plugin on your site and I don't see the 500 error message. Can you give me the link to that issue?
Regards.
Hi.
Sorry for the late response.
I have activated the WooCommerce plugin on your site and I don't see the 500 error message. Can you give me the link to that issue?
Regards.
Hi.
Sorry for the late response.
I have activated the WooCommerce plugin on your site and I don't see the 500 error message. Can you give me the link to that issue?
Regards.
Hi.
I have checked and updated that string to the language file. https://prnt.sc/23DozJT0OuLN
Please recheck it.
Regards.
Thank you for your feedback.
Hi.
Sorry, I have changed the site back-end to English to check the issue. I have changed the language to your language.
Please recheck it.
Regards.
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