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Good morning
I don't understand if you pretend not to understand or what!
It is really ridiculous to wait so long for such a stupid matter!
I repeat myself so maybe you will be able to solve it:
I bought the plug in wp bakery and I can not install the licence because blocked by your theme active on my site . You must give me the possibility to see the mask as in the photo .
Thank you
Good morning
is there a way to speed up your support? it is not possible to wait a month for a solution to such a trivial problem.
Good morning
but do you reply every 3 days?
To solve a trivial problem will take a month or more !!!!
Good morning and sorry if I have explained myself wrongly, I have purchased the wpbakery plug-in, but the page where you enter the licences is 'blocked' by your theme. I enclose what was written by their support :
" The issue in this case is because the product license tab is disabled by the theme developer using vc_set_as_theme. You can get in touch with the theme developer and get rid of the above code from the theme to get it back."
I look forward to your reply. thank you
