Melanie

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Viewing 9 posts - 51 through 59 (of 59 total)
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  • 5 years, 11 months ago in reply to: Password reset has stopped working #1080981

    Melanie
    Customer
    Topics: 29
    Posts: 68

    If you update beyond the version currently on the test site you'll find that the site delivers a fatal error. We basically need the test site version working so this can be transferred to the live site while we get the latest version compatible with our customisations.

    5 years, 11 months ago in reply to: Password reset has stopped working #1080980

    Melanie
    Customer
    Topics: 29
    Posts: 68
    This reply has been marked as private.
    5 years, 11 months ago in reply to: Password reset has stopped working #1080946

    Melanie
    Customer
    Topics: 29
    Posts: 68

    Hi,

    I have replaced the noo_form_handler.php in the Child Theme with that of the latest Parent Theme but it still delivers an error 404 page.

    M

    5 years, 11 months ago in reply to: Password reset has stopped working #1080690

    Melanie
    Customer
    Topics: 29
    Posts: 68
    This reply has been marked as private.
    6 years, 2 months ago in reply to: Company Secret Key #1076992

    Melanie
    Customer
    Topics: 29
    Posts: 68

    Thanks Tracy.

    6 years, 2 months ago in reply to: Lost Password Link Issue #1076886

    Melanie
    Customer
    Topics: 29
    Posts: 68

    That seems to have resolved it. Thank you so much for your help!

    6 years, 3 months ago in reply to: Lost Password Link Issue #1076689

    Melanie
    Customer
    Topics: 29
    Posts: 68
    This reply has been marked as private.
    6 years, 3 months ago in reply to: Lost Password Link Issue #1076566

    Melanie
    Customer
    Topics: 29
    Posts: 68

    Hi Tracy,

    Thanks for your reply. The customisations are already in a child theme, but are not compatible with the latest versions of Job Monster, only up to version 4.5.1.2, so the website breaks if I update to a newer theme version of JobMonster. Therefore it is going to take time to prepare our website to upgrade to the latest version of JobMonster, which we will do as soon as the developers have made the customisations compatible.

    With this in mind, please can you advise if there is an easy way to fix the lost password link in version 4.5.1.2 so that in the meantime our customers can at least log into their accounts if they've forgotten their password?

    Many thanks.

    6 years, 3 months ago in reply to: Lost Password Link Issue #1076469

    Melanie
    Customer
    Topics: 29
    Posts: 68
    This reply has been marked as private.
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