- This topic has 10 replies, 2 voices, and was last updated 5 years, 6 months ago by
.
-
Posts
-
Good day.
When im on the listing page and try to delete one of my listings i get this "Your message here" popup and the property doesnt get deleted. See attached screenshot document with screenshot.
Thanks in advance.
Topics: 0
Posts: 3295Hi,
Thanks for contacting us.
We also got access to your website then we realized that this was our issue. In case, please provide us with your information (your website's URL/admin account and FTP account) privately. We will help you to quick-fix it.
Thank you.
NooTheme
Topics: 0
Posts: 3295Hi,
Thanks for your feedback.
You forgot to give us your admin account of your website. In addition, we also got access to your FTP but there aren't files displaying here. It seems that this account doesn't have full permission.
Please check, then feedback us.
Best Regards,
NooTheme
Topics: 0
Posts: 3295Hi again,
It seems that you didn't read our answer carefully. Because you don't provide us with your admin account.
In addition, we also checked this issue and realized this was our issue. Thus, our developers are checking it then we will add it to next version of Landmark theme and you can update our theme to fix this issue.
Best Regards,
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
We cannot get access to your FTP account so please check it carefully before giving us.
You should give us:
- your admin account
- your hostname, user name, password correctly.
It will help us to save time.
Thanks.
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
We helped you to fix this issue. Please delete your cache then check it again.
Best Regards,
NooTheme
You must be logged in and have valid license to reply to this topic.