10 months ago #1213589
I am on a high tier hosting account with Siteground with 768Mb memory allocated and not changeable. Your plugin is the only one that throws up the memory error and I have used many over the years and many websites so please do not suggest I need to increase my memory, there is clearly a problem with your code. Do not tell me it needs almost 1Gb of memory to perform a simple function like save the purchase code in the settings? Please resolve this.
I had version 126.96.36.199 installed and was not able to update the plugin with the purchase code so I DELETED the old files and installed plugin as new in plugin > add new. Luckily it preserved all of my classes so front end works. But I am not able to add purchase code in settings or save any settings - ALWAYS resulting in the memory error. I have looked through all of your support threads regarding this issue and I suggestions like reducing the admin list view are just ridiculous sorry. The setting page asking for purchase code has ONE SETTING. There were no other useful suggestions anywhere, everything marked as private. So please help me fix this issue so I can use the plugin as intended.
My WP and everything else is up to date. I have set the PHP version on the website to 7.2 instead of default 7.4 because it allows me to see the error when it happens.
Should I be sending you my login details to troubleshoot?
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