1 week, 2 days ago #1084390
I have attached a picture. There is for some reason white space that has appeared all around our homepage image. There was no issues then when we changed the image the spacing also changed. Apparently this is a theme issue this is why we are coming to you.
Attachments:You must be logged in to view attached files.1 week, 1 day ago #1084441
You go to Customizer -> Design and Layout -> Site Layout -> set "Fullwidth" intead of "Boxed".
tb.1 week, 1 day ago #1084447
It is already those settings and when we played around with the settings it didn't help at all. Please could you take a look for us?5 days, 4 hours ago #10845374 days, 22 hours ago #1084577
Okay, we will check. If this doesn't work then is there any other way to fix it?4 days, 20 hours ago #1084592
I think maybe a plugin has prevented the Page Template from being displayed. Currently the template is the layout option for the page.
If it is not selected, it will always run into the default Worpdress file (page.php).3 days, 16 hours ago #1084703
It is not a plugin issue as we have deactivated the plugins one by one and none of them seem to make a difference to the customization menu or the home page. Please could you either explain why or tell us why your theme is causing these issues as there was no problem before we altered a picture on the home page which to me shouldn't have caused any issues?2 days, 2 hours ago #10848141 day, 22 hours ago #1084849
Perfect. Thank you for all your help.
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