2 months, 3 weeks ago #1211897
Hi. we 3 problems with the theme that doesn´t let us work well.
Our users cant add more that 1 work experience and 1 academical/study experiencie. When they save their CV profile with the info only appears 1 of each field filled up, the rest of the fields with their experience working and studying dissapears.
We dont know how to add different product packs. Actually each employer can add 25 job vacancies because we are testing the platform... how can we aloud to employer nº1 only add 2 job vacancies (free pack) and to the employer nº2 add 10 job vacancies (premium pack)?
If a employer pays it should be able to add more offers, we need to personalize it.
Is there any possibility to add a "thank you" page to each new user? It would be very useful to show them a short "FAQ" video or link them directly to the CV profile edit or to the job offers.
Hope you can help us, Ill contact directly to the support team of jobica ASAP too.2 months, 2 weeks ago #1211957
Dear, I see your site still use Jobica old version. Please kindly update Jobica Theme on your site to latest version 1.2.12 then check your site again and tell for me if your problem still not resolved.
Best regards.2 months, 2 weeks ago #1211976
Hi. Update our jobica version.
We still have the same problems. The 1 and 2 problem are the most importants. Hope to find a solution soon2 months, 2 weeks ago #1211977
Jobica version updated*2 months, 2 weeks ago #1211998
Dear, Your problem still not resolved with Jobica latest version 1.2.12 ? Please kindly send for me admin account and your problem URL via private reply, I will check details to help you.
Best regards.2 months, 1 week ago #1212046
I dont know how to send a private message. In your profile does not appear any option to do it.
The first problem is solved, but we still have the second problem. I dont know how to personalize the employers, I would like to make 1 employer have the option to load 3 vacancies and other 5 (for example) but does not appear any option to do it manual.
I only have the general option (all employers to add 1 vacancie or 5.. but all the same).
Also Im not sure if the job alerts are working. Many people has them active but anyone replies that are working. I tried them with some fake profiles and I dont receive any email with the job alerts.2 months, 1 week ago #1212054
Dear, for your problem you need change Post Job action on your site to 'Employer with paid package' in menu 'Jobmonster -> Settings -> Action Control'
Then go to WooCommerce product and add new product type 'Job Package' and you can change package 'Job posting limit'
Best regards.2 months ago #1212134
Okey, I added employer with paid package... but as an administrator how can I modify a employer job posting limit? I want to add manually to a employer 10 and to other 5, without paying. And i only can modify all at the same time.
I understand that your way is for "buying" more job postings, but I dont want that, is difficult for users.
Isnt any way to do it manually?
Meanwhile, I need answer to this questions:
1 . Is there any possibility to add a "thank you" page to each new user? It would be very useful to show them a short "FAQ" video or link them directly to the CV profile edit or to the job offers.
2 . Some users are having problems to reset their password, when they forgive the pass and recover appears a message which says that they cannot receive the reset email. To help them the only possibility is to auto reset the pass via admin. Theres any way to look this?
3. Is there any way to filter candidates/users according to their location, working areas... etc. We would like to do it to personalize mailings to this users.1 month, 3 weeks ago #1212346
Hello?? Please... We need help with all the past messages... Still not answer
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