Virus Detection

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  • 5 years, 6 months ago #1073843

    tvt53
    Customer
    Topics: 23
    Posts: 39

    Hi,

    I have detected few viruses on the theme after installing it.

    please advice on how to resolve this and move forward.

    I quantitative it.

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    5 years, 6 months ago #1073881

    Anonymous
    Inactive
    Topics: 0
    Posts: 3295

    Hi,

    Thanks for contacting us.

    Please provide us with your website's URL and admin account privately via checking Set as private reply checkbox. We will check this issue soon.

    Thank you.

    NooTheme

    5 years, 6 months ago #1074501

    tvt53
    Customer
    Topics: 23
    Posts: 39
    This reply has been marked as private.
    5 years, 6 months ago #1074516

    Jackie
    NooTheme
    Topics: 0
    Posts: 2094

    Hi again.

    Can you tell me know the tool to check the virus on your site?

    If yes, please provide the FTP account too.

    Thanks.

    5 years, 6 months ago #1074697

    tvt53
    Customer
    Topics: 23
    Posts: 39
    This reply has been marked as private.
    5 years, 6 months ago #1074764

    Jackie
    NooTheme
    Topics: 0
    Posts: 2094

    Yes, I have checked your post and found the script in the post description. I don't know why they can add the content to your post.

    But please check it and let us know if still have the issue. Don't forget to give us the FTP account. We also need to check the source code.

    Thanks.

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