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Posts
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Hello,
I have installed realtor theme. If i am adding a video it is not playing when i click on this.
Here is third section in left side with title "OUR STORY". http://realtor.pikusoftweb.com/I also want to add background video in top section without sound. Can you please help me with this.
Thanks
Topics: 0
Posts: 3295Hi,
Thanks for contacting us.
We are really sorry for late response because we got a long holiday for the lunar new year so we cannot help you during that time.
For your question: Please provide us with your admin account and FTP account privately via checking Set as private reply checkbox. We will help you to check this issue soon.
Best Regards,
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
1- We have got access to your website then checked the issue of Noo Video Player but this shortcode still worked fine.
When you click to triangle button, your video is still played normally but you added a short video(only 0:16s).
2- You can add a background for video by adding an image to Column Settings. Please see 2 images for more details:
3- Currently, Palazzo theme doesn't support autoplay feature for Video. Therefore, we will discuss with our developer about this then add to our theme in the future.
4- Please go to Noo Testimonial section > Open Row > Choose Parallax option as your desired. Also, see this image: https://prnt.sc/mkcn6x
You can check, then feedback us.
Best Regards,
NooTheme
Topics: 0
Posts: 3295Hi again,
Because you have added a View Image Preview in Noo Video Player, that's the reason why the background didn't display correctly.
In this case, you can add an image to View Image Preview option to change the background video, it is a way to help you change easily.
Best Regards,
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
We are so sorry for late response because we need a lot of time to ask our developer.
They helped you to fix all issue by configuring some options.
Please check again, then feedback us.
Best Regards,
NooTheme
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