3 months, 1 week ago #1076598
hello, I had a mail of updates. I tried updating and realized there is no theme update. Checked from themeforest and realized the latest update is to come with WP bakery update however mine is still 5.7 and when I check from my themes, it appears I have the latest.
Two, seeing lot of script malwares too just today3 months, 1 week ago #1076655
Tracy BuiNooThemeTopics: 0
Thanks for contacting us.
Can you provide us with your website's URL, admin account and FTP account privately?
After that, our developer will help you to check this issue.
NooTheme3 months, 1 week ago #1076701This reply has been marked as private.3 months ago #1076733
As I see, you are using the Wordfence plugin and enabled the 2FA method, https://prnt.sc/ocf025
It doesn't let me login to your site.
Hide or change the wp-admin URL doesn't affect because if you have an admin account, you still have to use the login form to login your site and go to the dashboard.
If you have any message or screenshot about the virus, please give us that info, it will help us check faster.
We also support via the email, but we priority the forum first.
Thanks.3 months ago #1076891This reply has been marked as private.3 months ago #1076945
Hello, please I want to know if there is any update on.my issue.
thank you2 months, 4 weeks ago #1076977
I have updated the latest version of WPBackery and Revolution slider to your site.
Please check it and let us know again if you still have the issue.
Thanks.2 months, 4 weeks ago #1076979
Hello, can i use a plugin to hide the backend so that even when logged in using the admin credentials from the member login, it can't access dashboard?
also, when i enable the 2FA and try logging in, i Get a notice saying, it requires 2FA enter when prompted. i never Get the space to enter the 2FA
please, any reason why this also happens?2 months, 4 weeks ago #1076986
please, attached is the malware scripts after the update.
Attachments:You must be logged in to view attached files.2 months, 3 weeks ago #1077171
Hello, please, am I getting support for this ?2 months, 3 weeks ago #1077213
Sorry for the delayed reply!.
Will the malware script be added back after you have scanned it with the ManageWP plugin?
If the problem comes back, you can do 1 of 2 ways:
** Way 1: If you have a Backup version from before, you can use it again. Later, you update the latest version for the Theme and Plugin.
** Way 2:
- Step 1: You backup (backup) the current Website version data, and download it to your computer.
- Step 2: You go to the backend => Tools => Select Export => Select All content and click Download Export File
(This step will help you export all the articles, page of the Website to an xml file, but this file follows the standard of WordPress so it will automatically remove the data tables not belonging to the WordPress code)
- Step 3: Visit WordPress.org and download the latest WordPress version to install on the host.
(use a new set of code so 100% is completely clean :)).
- Step 4: Create a new database and install WordPress.
- Step 5: Copy the wp-content/uploads folder in the data you backed up in step 1.
And opening each folder in this to clean. This folder is quite simple, it is to delete all files WITHOUT an extension .jpg .gif .png .doc .docs .pdf
Step 6: Uploads folder you cleaned up on Hosting installed the new WordPress page in step 3 (Download to the corresponding folder wp-content/uploads)
Step 7: Login to the new WordPress site installed in step 3.
Go to Tools => Import => WordPress (Click on the word WordPress to install the feature to allow importing data into the Website)
Click again on Tools => select Import
Now select the Export file in step 2 and click Upload and Import and follow the instructions.
Once completed, you need to select the menu and set home page again.
tb.2 months, 3 weeks ago #1077214
Posts: 539This reply has been marked as private.
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