The theme crashed. I contacted BlueHost support and they said it completely crashed. I have to start building my website from scratch again. This has been a complete waste of time and money. I want my refund.
Thank you for contacting us.
Can you give us your site URL, admin and FTP account? We will help you check and fix the issue soon.
If you still need the refund, please send a request to Envato.
Yes I do still want a refund. How do I send a request to Envato?
Please follow the article to send the refund request.
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