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I have a problem with the Jobmonster WP theme. For some reason I seem to be unable to set a video background.I have emailed the admin credentials to
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[email protected]
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What I've tried so far:- disabling Jetpack- buying the "Parallax Backgrounds for VC"-plugin, installing and activating it- using a Video Row Background-element instead of simply configuring a Section-element to show a video background.unfortunately none of those things fixed the problem.The video I want to use is https://vimeo.com/262704511Please do not touch the homepage but edit http://staging.selectum.<wbr />nl/tmp/ instead.Thanks in advance,Koen de JongAmsterdam, the Netherlands
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Posts: 3295Hi,
Thanks for contacting us.
Please tell us which position do you want to add a Video Background on your website? After that, you should provide us with your website's URL & admin account privately via checking Set as private reply checkbox, we will try to check to your website.
Thanks.
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for getting back to us.
We created a page to check this issue http://staging.selectum.nl/test-video-background/
In our website, the video still worked fine but your website not. In this case, please update the theme to the newest version number of Jobmonster. After that, please provide us with your FTP account then we will take a look.
Thank you.
NooTheme
Topics: 0
Posts: 3295Hi again,
Our developer has got access to your website and checked this issue. They found that you have met the JS issue then they fixed this issue. Please see this link http://staging.selectum.nl/test-video-background/
Best Regards,
NooTheme
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Posts: 3295This reply has been marked as private.
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