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Hello!
I've disabled the 'Show filter by attribute ?' because we have more attributes then there is room in the white banner.
We've added through 'widget's' a 'Filter by attribute'. Unfortunately this filter always shows all results.
Example: https://www.crijns-brandstoffen.be/shop/?filter_merk=,carpro
(There should be 1 product)We're using the latest version of your theme and WordPress.
Is this a known issue?
Thanks in advance!
Topics: 0
Posts: 3295Hi,
Thanks for contacting us.
1- Can you tell us which position you disabled "Show filter by-product"? In addition, we don't understand "Unfortunately this filter always shows all results." Can you explain it?
2- Can you provide us with your website's URL and admin account privately via checking Set as private reply checkbox. We will help you to check this issue.
Thank you.
NooTheme
Topics: 0
Posts: 3295Hi,
Thanks for contacting us.
When you enable "Show filter by attribute" button, the attribute will be shown as this image https://prnt.sc/o8uh8v
We also got access to your website but we don't see the Car-park category. However, we also check another product category, it worked fine. Please see this link: https://www.crijns-brandstoffen.be/product-category/autoproducten/air-freshener/
You can check it again, then feedback us.
Thank you.
NooTheme
Hello
The reason why we disabled the function in your theme is because we have more and longer attribute-descriptions then there is room in the white bar. So this is not an option for us.
Yes, the categories are working fine. It's the attributes that have issues.
Example: Use the filter 'Filter op merk' -> 'Carpro' -> there should be 1 product visible, but it's showing all 123 products instead.
https://www.crijns-brandstoffen.be/shop/?filter_merk=,carproThank you.
Hi again.
We have checked and found the issue about the source code.
Can you give us your site FTP account? We will help you check it and fix the issue soon.
Thanks.
Hi again.
We have checked and fixed that issue on your site.
Please check it again.
Thanks.
Hello
Since the change we can't embed Youtube video's (iframe) anymore. The old products are fine but with new it isn't working. I'm just wondering what you guys changed so I can rule some things out. Thanks!
Hello Since the change we can't embed Youtube video's (iframe) anymore. The old products are fine but with new it isn't working. I'm just wondering what you guys changed so I can rule some things out. Thanks!
Nevermind, found the issue.
Topics: 0
Posts: 3295ok. you're welcome.
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