- This topic has 17 replies, 3 voices, and was last updated 4 years, 8 months ago by
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Posts
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Hello,
When i renew offer: http://prntscr.com/oc5tsc
It's active only for few minutes and after that is changing to unactive and disapear from listing.
In package is set to 30 days period of active job offer. I've also changed recrutation deadline but it doesn't help.
Topics: 0
Posts: 3295Hi,
Thanks for contacting us.
Please provide us with your website's URL and admin account privately via checking Set as private reply checkbox. We will check your site directly.
Best Regards,NooTheme
Topics: 0
Posts: 3295Hi again,
Can you provide us your employer account which has the job expired?
Because we cannot create a job expired on your site.
Thanks.
NooTheme
Topics: 0
Posts: 3295Hi,
We didn't get any issue as you. Please see this image https://prnt.sc/ocwswx
In addition, we also checked the Reposting action on our website, it also worked fine.
In this case, please check it again, then feedback us.
Thanks.
NooTheme
Hello,
And now it's already expired: http://prntscr.com/ocxgr1
I've made a test:
1. Expired: http://prntscr.com/ocxh7l
2. Reposted: http://prntscr.com/ocxhg9
3. After about 30 minutes it's switched to expired: http://prntscr.com/ocxtenBest Regards
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
Yesterday, we activate 2 jobs to check this issue. Today we still see them that work fine. You can see this image: https://prnt.sc/ode174
In addition, we also try to renew your Test1 job and we met this issue: https://prnt.sc/ode0v1
It seems that you posted an expired job to test this issue. If you post an activated job then it expired. After that, click to renew job, it works normally.
Please check carefully, then feedback us.
Thanks.
NooTheme
Hello,
I've checked it carefully and unfortunetly problem still exist.
And i have made another test:
1. I bought a package Test1 which allow to post a 1 job for 1 day
2. I've wait 1 day to job expire.
3. After it's expired i bought one more package Test1 so i can renew expired job.
4. I renew the job. After about 30 minutes it's switched to expired...Best Regards
Topics: 0
Posts: 3295This reply has been marked as private.Hello,
I have updated theme to the newest version, then made another test: and the problem still exist.
Can You fix it/help to fix it?
Best regards
Hi.
We have checked your site and found the issue from your package config.
1. You can't repost the expired job if your package has expired.
2. You can't repost the expired job because your job offer was added a limit. https://prnt.sc/ojc595
Please check your package again.
Thanks.
Hello,
Thank You for answer. But that's not the issue. I have changed package and problem still exist.
I have repost 2 job ads: Test 1 and Test 5 and after about 60-70 minutes it Test 5 has changed from active to expired:
Look: http://prntscr.com/ojd2rm
After about 1 hour: http://prntscr.com/ojexriBest Regards
After 4 hours job ad "Test 5" also expired: http://prntscr.com/ojh52z
Hi again.
Please unlock my access to your site again. https://prnt.sc/ok9vwt
It has blocked my IP: 14.177.235.13
Thanks.
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