Remove/Delete Package from a Company

[bmwebdesign]

Hi I have given admin the featured package, and have been testing it out etc, but I wanted to swap it to the premium package so I deleted the order and added the premium order to the account but it has not changed.

Any advice?

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[Jackie]

Hello.

Thank you for contacting us.

We have checked our system, you don't need to delete the old order. Please create a new order and assign it to the account, and select regenerate download permission. That will help you change the account package plan.

Please recheck it.

Thanks.

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[bmwebdesign]

Hi Jackie

I cant seem to find where to regenerate download permission

also is there anyway to remove a package from a company ?

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[Jackie]

Hi again.

Please check the order action, you will see the regenerate download permission action.

We have checked the source code, the package info will add the package info to user_meta, if you delete the order, it still has the package info in the user. So you can't remove that.

Please recheck it.

Thanks.

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