Topic: Profil Picture

This topic is: not resolved

This topic has 11 replies, 2 voices, and was last updated 4 years, 10 months ago by Anonymous.

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5 years, 1 month ago #1071183

Cansmith
Customer

Topics: 34
Posts: 56

Hello,

if I upload a profile picture, is there a way to crop it? Or is there a plugin for this?

Thank you

greetings

Chris

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5 years, 1 month ago #1071215

Anonymous
Inactive

Topics: 0
Posts: 3295

Hi,

Thanks for contacting us.

We think that you should upload an appropriate profile picture. For example with the logo company size, you should upload an image with 160x160px.

Best Regards,

NooTheme

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5 years ago #1071555

Cansmith
Customer

Topics: 34
Posts: 56

ok,

is it possible to send an error message? If the file format or size is wrong?
Currently it just disappears after the upload and is not displayed.
We have also tried this on your sample page.

Furthermore we noticed that .jpg works but .JPG doesn't work.
Can I add the file extension?

Thanks!

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5 years ago #1071603

Anonymous
Inactive

Topics: 0
Posts: 3295

Hi again,

Thanks for your feedback.

There is a suggestion when uploading a profile image. Please see this image 1

As we understand, there is only .jpg and it seems that .jpg and.JPG are the same. If possible, please provide us 2 images example of them.

Thank you.

NooTheme

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5 years ago #1071784

Cansmith
Customer

Topics: 34
Posts: 56

Hi,

please have a look at the two pictures.

Greetings

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5 years ago #1071818

Anonymous
Inactive

Topics: 0
Posts: 3295

Hi,

These are .png image types. What is the issue of these images?

Because we still add it to Jobmonster theme normally.

Thanks.

NooTheme

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5 years ago #1071869

Cansmith
Customer

Topics: 34
Posts: 56

Hi,

when I try to Upload the .png, nothing happens.

Ich I reload the page I get this Icon (Screenshot).

Chris

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5 years ago #1071896

Anonymous
Inactive

Topics: 0
Posts: 3295

This reply has been marked as private.

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5 years ago #1071986

Cansmith
Customer

Topics: 34
Posts: 56

Hi again,

We tried again, but the picture can't be uploaded. It always goes up to 100% and then it's gone. Also at the template demo page we can't upload it. Have already tried different PCs. (Chrome, Firefox, IE etc.)

What could be the reason?

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5 years ago #1072013

Anonymous
Inactive

Topics: 0
Posts: 3295

Hi again,

Thanks for your feedback.

It seems that the reason is your network or your server so you can contact them about this issue. Because we also got access to your website then check it, it still worked normally

Please try to check it, then feedback us.

Thank you.

NooTheem

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4 years, 10 months ago #1075867

Cansmith
Customer

Topics: 34
Posts: 56

hello,

is it possible to integrate a snippet tool into the upload of the profile picture?

So that I can cut his profile picture to the right size?

Chris

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4 years, 10 months ago #1075913

Anonymous
Inactive

Topics: 0
Posts: 3295

Hi again,

Thanks for your feedback.

Our developer team will study this function carefully then feedback you soon.

Please wait for us.

Thanks for your understanding.

Best Regards,

NooTheme

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