Post a Job – Error when uploading company or firm logo

[androvett]

When uploading a company logo on the “Post a Job” form as an employer, an error is generated, as shown in the screenshot below. We attempted to troubleshoot this on our side, but could not resolve it. We would like to ask for your help to fix the issue.

We have been unable to fix this on our own. See attached.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site admin account. We will help you check it soon.

Thanks.

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[androvett]

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[Jackie]

Hi again.

We have checked your site and found the issue from your custom field "Company or Firm Logo" value.

For the field value, please only input the extension type as PNG,JPG. https://prnt.sc/xMUT8D016bS9

Now it works fine.

Please recheck it.

Thanks.

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[androvett]

Hi Jackie,

Thank you for resolving this. As a side note, if someone uploads a .jpeg, it will throw the same error. It's only with .jpg without the "e" that it will work.

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[Author]

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