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Hello,
In the company profile and candidate, we have the field of Portfolio to add images, the type of the field is Image Gallery.
**When i add the pictures the first time and i save the changes the photos are visible "here everything is OK"
But one time i want to edit the informations in my profile...the photos of the portfolio are not here ..i have a blank field with a close red icon " and showing that the image is not found=crossed image"
How can we fix this problem,
Topics: 0
Posts: 3295Hi,
Thanks for contacting us.
We have got access to your website then checked your issue but we didn't meet any issue. Please see this video:
https://www.youtube.com/watch?v=oT3fEfOnohA&feature=youtu.be
Please see this video then feedback us.
Thank you.
NooTheme
yes but when you save the second time it's gone,
if you saved the last time before the video ends you'll able to see that the images are gone.
you can see the attachement.
Topics: 0
Posts: 3295This reply has been marked as private.1-add the images
2-save the changes
3-change the page
4-return to profile information to add or modifiy informations
"to here everything is OK we can find the pictures" ===> like you did in the tutorial
5-modify anything in the profile again and clic on save "sauvegarder" here you will see that the images disappears like the attachement i sended earlier
Topics: 0
Posts: 3295Hi again,
Thanks for getting back to us.
We are so sorry because we need much time to check this issue. Then we realized this was our issue. Thus we discussed with our developer about this issue and it will be fixed in the next version of Jobmonster theme.
Please wait for updating our theme.
Thanks for your understanding.
Best Regards,
NooTheme
Hello,
Thank you for your feedback but i can't wait for the next update of the theme because the client is claiming about this serious issue, and secondly i can't update the theme because i made some changes in the source code and i don't want to lose them.
So please one time you developer find the solution send me how and where to make the changes.
Waiting for your response soon,
Thank you
Topics: 0
Posts: 3295Hi again,
You can provide us with your website's URL/admin account and FTP account exactly. Then our developer will quick-fix it on your website.
Best Regards,
NooTheme
Topics: 0
Posts: 3295Hi again,
Our developer has got access to your website then helped you to fix this issue.
Please check it, then feedback us soon.
Best Regards,
NooTheme
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Posts: 3295This reply has been marked as private.
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