NooTheme Premium WordPress Theme › Forums › Palazzo › plugin confliction
- This topic has 9 replies, 3 voices, and was last updated 4 years, 7 months ago by
Jackie.
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4 years, 8 months ago #1071924
Hello,
I have installed plugin https://wordpress.org/plugins/counter-number-showcase/ in my website. I have also used palazzo theme and visual composer. When i used to animate counter plugin counts the value from 0 with animation selected in that plugin then whole page stops working. But if I deactivate visual composer plugin then animation works perfect. Here is home page:
http://realtor.pikusoftweb.com/
Thanks
4 years, 8 months ago #1071940Hi,
Thanks for contacting us.
Currently, we don' t support to compatible with Counter Number showcase plugin. That's the reason why you meet this issue. However, you can provide us with your admin account and FTP account privately. Our developer will get access to your website then try to find the best solution for it.
Best Regards,
NooTheme
4 years, 8 months ago #1071982This reply has been marked as private.4 years, 8 months ago #1072091Hi again,
Thanks for getting back to us.
We understood your question. In case, can you provide us your plugin package? We need to check it on our website. It seems that this plugin isn't compatible with palazzo theme.
Thank you.
NooTheme
4 years, 8 months ago #1072106This reply has been marked as private.4 years, 8 months ago #1072107This reply has been marked as private.4 years, 7 months ago #1072189This reply has been marked as private.4 years, 7 months ago #1072192This reply has been marked as private.4 years, 7 months ago #1072276This reply has been marked as private.4 years, 7 months ago #1072420Hi again.
Sorry for the late response.
We have checked the Everest counter plugin and counter number plugin on this page http://realtor.pikusoftweb.com/check-counter/
The counter animation still works fine. With the Everest counter plugin, we found the issue from your config.
Please check it again.
Thanks.
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