- This topic has 9 replies, 3 voices, and was last updated 5 years ago by
.
-
Posts
-
Hello,
I have installed plugin https://wordpress.org/plugins/counter-number-showcase/ in my website. I have also used palazzo theme and visual composer. When i used to animate counter plugin counts the value from 0 with animation selected in that plugin then whole page stops working. But if I deactivate visual composer plugin then animation works perfect. Here is home page:
http://realtor.pikusoftweb.com/
Thanks
Topics: 0
Posts: 3295Hi,
Thanks for contacting us.
Currently, we don' t support to compatible with Counter Number showcase plugin. That's the reason why you meet this issue. However, you can provide us with your admin account and FTP account privately. Our developer will get access to your website then try to find the best solution for it.
Best Regards,
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for getting back to us.
We understood your question. In case, can you provide us your plugin package? We need to check it on our website. It seems that this plugin isn't compatible with palazzo theme.
Thank you.
NooTheme
Topics: 0
Posts: 3295This reply has been marked as private.Hi again.
Sorry for the late response.
We have checked the Everest counter plugin and counter number plugin on this page http://realtor.pikusoftweb.com/check-counter/
The counter animation still works fine. With the Everest counter plugin, we found the issue from your config.
Please check it again.
Thanks.
You must be logged in and have valid license to reply to this topic.