3 months ago #1080571
I am trying to improve the loading speed of my website. I use a wordpress noo palazzo theme. I think that the plugin that may be slowing down the web is one of the essentials of the template or the template itself. Because this happened from day one.
I'm very worried and I can't find out.
Could you please help me?? I think I still have a month of support. thanks a lot!3 months ago #1080609
Please send me admin account (Set as private reply)
I will help you check.
tb.3 months ago #1080624
That will be perfect! Thank you very much.
can you give an email so i can create de access?
thanks a lot again.3 months ago #10806253 months ago #1080647This reply has been marked as private.3 months ago #1080676
Please give us your site URL info. We will help you check it again.
Thanks.3 months ago #10806882 months, 3 weeks ago #1080711
Hello, good morning!
I wanted to know if you could access correctly in the WordPress admin and if you know something already about the page speed.
Thank you very much 🙂2 months, 3 weeks ago #1080791
I installed the "W3 Total Cache" plugin.
You can reload your site and check it.
To reduce requests to the server, you can go to tab CDN and use it.
tb.2 months, 3 weeks ago #1080866
Hello, good afternoon!!
Thank you very much for checking the web. Page speed insghts gives me better results.
But many images of the web have disappeared. including the header logo. Several featured images and previews. Please, I need these photos back!
Maybe it's some configuration of the new plugin you've installed, but I don't know how to fix it. please help me!
Thanks a lot again.2 months, 3 weeks ago #1080867
And much more!!!!!!!! My web is know practically empty .!!!!!!!! HEEEELP PLEASEE!2 months, 3 weeks ago #1080919
Sorry for the delayed reply.
Please send me some screenshot to clarify.
Can you tell me which page the problem is from?
Home page still normal works.2 months, 3 weeks ago #1080939
Good morning, thanks for your help!
I send you screenshots with red marks where there images should be. This is only from the home page, but they are missing all over the web. I've checked it in Chrome and Safari and it looks the same, without photos. I hope you can help me.
Thank a lot!2 months, 3 weeks ago #1080942
And one more from the home page:2 months, 3 weeks ago #1080966
We have checked your site and found the issue from the W3 Total Cache plugin.
Please check your total cache config again.
Thanks.2 months, 3 weeks ago #1080989
Good afternoon, thanks for your answer!
Some images have returned to the home, such as the logo. But there are still many things that have broken down on the web. I send you numbered screenshots:
1) (+ a, b, c, d). These employees go in a slyder. Now they are in column.
2) (+ a) In the "about us" tab from the menu, in Safari the video slyder of customer reviews has disappeared. For Chrome, the thumbnails have disappeared.
3) In the "about us" tab from the menu. down in the page in the "Meet our agents" section, the employee buttons do not change tabs.
4) And the menu does weird things.
I hope I explained myself well. Thanks a lot.2 months, 3 weeks ago #1080991
screenshots:2 months, 3 weeks ago #1080992
more:2 months, 3 weeks ago #1080993
I am having trouble attaching the images, can I send it to this email: [email protected] or someone else?
Thanks a lot2 months, 3 weeks ago #1081010
You should not use the Autoptimize plugin to compress js. This causes some jquery errors -> The employee buttons do not change tabs. (If you use W3 Total Cache then it is not necessary to use Autoptimize ).
- Image not show:
I am not sure about this.
Some images are base64 encoded, probably for lazyload function (image slider not show). Currently you can disable this function and check again. (Currently, I have disabled the Autoptimize and Smush plugins)
You can remove the browser cache before reload your site.
tb.2 months, 2 weeks ago #1081058
Hello, THANKS A LOOOT!!!!!!!
The design errors have been fixed. And know my page speed in computer is much more better. 70 score in Page Speed Insights.
But my loading speed in mobile has decrease a lot, to score 7 in Page Speed Insights. ¿could you please help me with that? maybe you can tell me tips and i can help you with the work.
Thank you very much again 😀2 months, 2 weeks ago #1081087
You must be logged in and have valid license to reply to this topic.