1 month ago #1075968
In my theme I minded about 6000 location. On some devices, opening the combo location is very slow. Is there any way to Improve without taking location?
Thank you very much in advance.
Att,1 month ago #1075969This reply has been marked as private.1 month ago #1075995
Thanks for contacting us.
The speed of a WordPress website depends on a number of factors. We think that you should contact the hosting provider then increase the memory or have some support devices to help your servers which works perfectly.
In addition, you can refer to this article also: https://www.sparringmind.com/speed-up-wordpress/
NooTheme2 weeks, 4 days ago #10764772 weeks, 3 days ago #1076537
Hi again, lucasns
Thanks for getting back to us.
As we told on another topic, we cannot help you to solve the counting of purchase code. If you totally used the purchase code, you should buy the new one to get a new purchase key.
Hopefully, you can understand it.
NooTheme2 weeks, 3 days ago #1076548
It's no use buying another license to continue counting wrong. Am I going to continue losing my license?2 weeks, 3 days ago #1076549
I did not use the license key as you are talking about. I just use at one domain.
If you check your system, you'll see the domains that the license was active are the same. It doesn't make sense if it's one key for each domain.2 weeks, 2 days ago #1076580
Thanks for your feedback.
What does the exact problem you meet with the license key? the counting problem? If yes, we are so sorry because we cannot solve this issue.
Can you explain your issue? In addition, please guide us on how to test your site?
Don't forget to give us your information exactly.
NooTheme1 week, 5 days ago #1076717
Thank you for your feedback!
Update you thema, via FTP or automatically, so you will see that it will count a license key.
According to the information I was given, it is not to count the key.
I pass the access information for you
Thank you.1 week, 1 day ago #1076890
Can you pass the data to access?
Att,6 days, 1 hour ago #1076920
Thanks for your feedback.
The best way is that you should provide us with your website's URL & admin account and FTP account exactly then we will check this issue soon. Because we haven't met this issue yet.
NooTheme2 days, 9 hours ago #1077088
Thanks your return.
I just need to know when to pass to do the backup before
The access via FTP needs archive .pem key
Att,2 days, 2 hours ago #1077104
Now you can do the backup version then provide us with your information. After that, we will try to check it as soon as possible. We will try to solve it on Monday.
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