Not able to edit content using WPBakery or Elementor

NooTheme Premium WordPress Theme › Forums › JobMonster › Not able to edit content using WPBakery or Elementor

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  • 1 year, 9 months ago #1218912

    MaxM
    Customer
    Topics: 3
    Posts: 1

    Hello Team,

    Our website is http://www.eyecarecruitment.com. We have been having this issue since start of this month. The editors seem to be very temperamental. It occasionally works but most of the time it won't let us update anything. We use Elementor and it greys out the update button as attached. And the blue circle to show that it's trying keeping on going without the update.

    When we use WPbakery the updates won't reflect.

    We use Job Monster Template.

    Please help us!

    regards,

    Max

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    1 year, 9 months ago #1218927

    Jackie
    NooTheme
    Topics: 0
    Posts: 1880

    Hello.

    Thank you for contacting us.

    Please give us your site admin and FTP account. We need to access your site and debug the source code to check that issue.

    Thanks.

    1 year, 9 months ago #1218940

    MaxM
    Customer
    Topics: 3
    Posts: 1
    This reply has been marked as private.
    1 year, 9 months ago #1218949

    Jackie
    NooTheme
    Topics: 0
    Posts: 1880

    Hi again.

    Can you check the website URL? https://prnt.sc/gtfqrd4e58_a

    We can't access your website.

    Thanks.

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