NooTheme Premium WordPress Theme › Forums › CitiLights › Menu not loading in header
- This topic has 6 replies, 2 voices, and was last updated 4 years, 10 months ago by Anonymous.
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4 years, 10 months ago #1075959
I hope things find you well. I am having issues with the primary (main) menu not loading in the header. The menu appears directly below the header. It needs to be located in the header to appear correctly. Thanks in advance!!
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You must be logged in to view attached files.4 years, 10 months ago #1076001
AnonymousInactiveTopics: 0
Posts: 3295Hi,
Thanks for contacting us.
Because you clicked to Import Demo button many times that's the reason why you got this issue.
In this case, please go to Appearance> Menu then delete the unnecessary menu item on your site.
Best Regards,
NooTheme
4 years, 10 months ago #1076129This is still not working. Deleted the previous menu. Created a new menu and assigned as primary menu. Still showing up below the header. The menu needs to be located in the header. Please help asap we need to get this site up.
4 years, 10 months ago #1076161Trying to follow up on this can you please help?
4 years, 10 months ago #1076194
AnonymousInactiveTopics: 0
Posts: 3295Hi,
Thanks for getting back to us.
We are so sorry for the late response because we joined a summer holiday so we cannot help you during that time.
Please provide us with your website's URL and admin account privately via checking Set as private reply checkbox. We will check your issue soon.
Thanks.
NooTheme
4 years, 10 months ago #1076204This reply has been marked as private.4 years, 10 months ago #1076213
AnonymousInactiveTopics: 0
Posts: 3295Hi,
Thanks for your feedback.
The main problem is that you created the menu items which are the long title and you add many menu items to the Home menu. In this case, we also created a new menu then added the menu items which are the short name, it worked fine. Please see this image: https://prnt.sc/o6pq5l
We still keep this configuration on your site so you can refer to it then custom your menu again.
Please check, then feedback us.
Thank you.
NooTheme
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