lost password page error 404

NooTheme Premium WordPress Theme › Forums › JobMonster › lost password page error 404

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • 4 years, 10 months ago #1076039

    Sagar
    Customer
    Topics: 12
    Posts: 21

    hi..

    https://jobtie.in/member/lost-password/

    Please help me

    The website is experiencing a problem with lost lost password.

     

    4 years, 10 months ago #1076094

    Anonymous
    Inactive
    Topics: 0
    Posts: 3295

    Hi,

    Thanks for contacting us.

    Please make sure that you have used the latest version of Jobmonster theme. In this case, you should provide us your information including your website's URL, admin account and FTP account privately via checking Set as private reply checkbox. We will help you to check your site.

    Thanks.

    NooTheme

    4 years, 10 months ago #1076108

    Sagar
    Customer
    Topics: 12
    Posts: 21
    This reply has been marked as private.
    4 years, 10 months ago #1076114

    Anonymous
    Inactive
    Topics: 0
    Posts: 3295

    Hi again,

    We have got access to your website then found out that you have still used the older version of Jobmonster theme. The newest version number is 4.5.2.7 so please update it then check this issue again.

    Don't forget to backup all customization files before updating.

    Thank you.

    NooTheme

    4 years, 10 months ago #1076119

    Sagar
    Customer
    Topics: 12
    Posts: 21

    Please tell me how to update

     

    4 years, 10 months ago #1076142

    Sagar
    Customer
    Topics: 12
    Posts: 21
    This reply has been marked as private.
    4 years, 10 months ago #1076155

    Sagar
    Customer
    Topics: 12
    Posts: 21

    hi

    I'm trying to make a theme update on WordPress, but I'm going to open this page.

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    4 years, 10 months ago #1076191

    Anonymous
    Inactive
    Topics: 0
    Posts: 3295

    Hi,

    Thanks for your feedback.

    We checked the forgot password page on your site and it worked fine. Please check the attached image for more details.

    Thanks.

    NooTheme

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