- This topic has 11 replies, 2 voices, and was last updated 4 years, 8 months ago by
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Posts
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Hi,
Please find attached the screenshot while i try to login through LikedIn. All other login methods are fine. Only thru LinkedIn if i login or Register i get the screen like this ( display size like mobile screen). If i refresh or reload the screen again then it will become fine. Can you please check and advice?
Thanks & Best Regards
Genesis.G
Topics: 0
Posts: 3295Hi,
Thanks for contacting us.
Please provide us with your website's URL, admin account and FTP account privately via checking Set as private reply checkbox. After that, we will help you to check it.
Thanks.
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
We also logged-in to your site using our LinkedIn account, it still worked fine. Please see this image https://prnt.sc/olrsee
And we checked your site on Chrome browser, please tell us which browser did you use to check?
Thanks.
NooTheme
Hi,
Thanks again,
I checked with Chrome, Mozilla Firefox & Internet Explorer browser too..., but getting the same screen. Once i refresh or reload the page then can get the normal screen.
My PC monitor screen display - 20"
Resolution - 1600 x 900
Also, I checked this test with different resolutions too.
Myself too get the same screen what you sent only when i refreshed or reloaded the page after login thru linkedIn.
Please advice...
Thanks & Best Regards
Genesis.G
Hi,
This is further to my last message i just noticed that when one person log in with his LinkedIn account for the first time then he can see the normal home screen what you sent (after confirming CANDIDATE/EMPLOYER ).
But if the same person log in with the already registered LinkedIn account for the next time then he can only see the faulty screen like the attached one.
so i request you to log in to my website with the same LinkedIn account that you checked before for the second time.
Thanks & Best Regards
Genesis.G
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
Yes, exactly, we also met this issue. In this case, please provide us with your FTP account including hostname, username, and password. After that, we will help you to check it.
Thanks.
NooTheme
Topics: 0
Posts: 3295Hi again,
Thanks for your feedback.
Our developer helped you to fix this issue. Please check it again, then feedback us.
Thank you.
NooTheme
Hi,
I checked and working fine now.
Thanks for your support and really compare with other themes i considered your theme mainly for the available open contents for the problem solutions and your support team.
Thanks & Best Regards
Genesis.G
Topics: 0
Posts: 3295This reply has been marked as private.
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