NooTheme Premium WordPress Theme › Forums › CitiLights › Link post the facebook,the Feature image doesn’t show up, may I know why ?
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Jackie.
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3 weeks, 1 day ago #1222655
Link post the facebook,the Feature image doesn’t show up, may I know why ?
Before can, but now can’t
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You must be logged in to view attached files.3 weeks, 1 day ago #1222658For new post
previous post can
3 weeks, 1 day ago #1222659Now it’s back to normal
why I know what cause it happen ?
many times already
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You must be logged in to view attached files.2 weeks, 4 days ago #1222661???????
2 weeks, 4 days ago #1222662It’s happen again
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You must be logged in to view attached files.2 weeks, 2 days ago #1222673Hi.
Thank you for contacting us, and sorry for the late response.
I have checked your site and found the issue with the image URL.
If you are using the 3rd plugin to optimize the image or cache the image, please check and remove the version on the image URL, v=1756106903, and recheck it.
Regards.
2 weeks, 2 days ago #1222674Hi thanks for reply
how to remove it? I can’t find it
2 weeks, 2 days ago #1222676Hi.
Please provide us with your site admin account. We need access your site to help you check the config.
Regards.
2 weeks, 1 day ago #1222679This reply has been marked as private.2 weeks, 1 day ago #1222686Hi.
I have checked your site and found this option in the Watermark plugin. https://prnt.sc/oF1vNjMrJ5PF
It will generate a version for each image. After disabling that option, the image works fine.
Please recheck it.
Regards.
2 weeks, 1 day ago #1222692Thanks for helping, may i know which cause it happen?
2 weeks ago #1222696The issue is with the Watermark plugin. With the "cache busting" option, it added the attribute ?v=number to each image. That is why the Facebook share can't get the thumbnail image.
Regards.
2 weeks ago #1222701Great, learn a lot from you, thanks for help
1 week, 6 days ago #1222707Hi its happen
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You must be logged in to view attached files.1 week, 5 days ago #1222709Hi it’s back to normal again, what happen ?
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You must be logged in to view attached files.1 week, 2 days ago #1222713I just notice one i upload a new picture, it doesn’t show up in facebook, but maybe after few hour or a day, its back to normal again
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You must be logged in to view attached files.1 week, 1 day ago #1222715Hi its happen again
3 days, 9 hours ago #1222716???? So long no reply ?
8 hours, 53 minutes ago #1222724Hi.
Sorry for the late response.
If you don't see the image when you share the post on the Facebook, please go back to your page and view the page source code. Find the code: "property="og:image" on your page source code. I'm afraid your server has cache. When you add the new property, it needs to take time to load on your server. https://i.imgur.com/vkfmhAJ.png
Please recheck it, or add your property details link on this page and check: https://developers.facebook.com/tools/debug
Regards.
8 hours, 45 minutes ago #1222725Oh thanks for reply, so what i gonna to do if happen again ?
7 hours, 8 minutes ago #1222728Hi.
If it happens again, you need to go to this link: https://developers.facebook.com/tools/debug
and input your Property details URL and check.
Regards.
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